Field Service Engineer
2 weeks ago
ACM Research is one of the fastest growing semiconductor manufacturing equipment companies worldwide. We provide environmentally friendly, high productivity solutions for the most challenging areas of the Fab. We are looking for a full-time service engineer for Singapore.
Job Responsibilities
● Responsible for providing quality repair and preventive maintenance services of company equipment at customer sites.
● May own or take part in installations or relocations of customer equipment and perform start-up and qualification procedures.
● Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.
● Determine corrective actions required and escalate for assistance and prompt resolution.
● Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
● Execute project action items and other related duties as assigned.
● Employment type - Full time.
Other Job Responsibilities
Leadership:
● May Provide on-site instruction to sub-contractors, co-workers, and customers.
Customer Relations:
● Professionally represent the company to the customer.
● Be committed to customer satisfaction and develop good customer relations by maintaining high professionalism standards of conduct.
● Shadow more experienced engineer at customer site as needed.
Minimum Qualifications
● B.S degree or Diploma in electronics, engineering, or other applicable field of study with +2 years of relevant experience.
● Work experience in clean room environment, wearing clean room garments and appropriate personal protective safety equipment.
● Experience in Microsoft Office Suite and data analysis tools.
● Complete assignments with attention to detail and high degree of accuracy.
● Establish and maintain cooperative working relationships with co-workers and customers.
● Adhere to customer rules and policies regarding worksite behavior and safety.
● Able to travel internationally when required.
● Only Singaporean and Singapore Permanent Resident need to apply.
Preferred Qualifications
● Fluency in Mandarin is a bonus.
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