Senior Infrastructure Engineer

Role Summary

We are looking for a Senior Infrastructure Engineer to lead the physical build-out, configuration, and integration of server farm and data center solutions. The ideal candidate will possess deep hands-on experience with server, storage, and network hardware, coupled with a strong understanding of virtualization and security platforms. You will be responsible for transforming architectural designs into fully operational, resilient, and efficient physical infrastructure for our clients.

This role involves coordinating with project managers, technical teams, vendors, and stakeholders to validate readiness, execute deployment tasks, monitor system health, and resolve any launch-day issues. The scope includes infrastructure setup, documentation, basic network configuration, escalation management, testing and post support after going live.

Key Responsibilities

Solution Implementation

• Perform hardware configuration, firmware updates, tuning of system for optimal performance and security compliance requirements.
• Deploy and configure hypervisor technologies (Microsoft Hyper-V) to create virtualized server farms.
• Implement software-defined storage and networking solutions as part of the overall infrastructure.
• Integrate infrastructure components with central management and monitoring tools.
• Collaborate with solution architects to review and validate technical designs
• Create and maintain as-built documentation, network diagrams, SOPs.
• Perform infrastructure, network, and security readiness checks as part of the SIT plan
• Provide accurate and regular updates to the Project Manager
• Document and escalate critical issues, ensuring rapid resolution.
• Perform remediation actions to fix findings of VAPT/SSAT.

Operations Support

• Provide extended post-go-live support, ensuring stability of all environments.
• Monitor system performance, capacity, and error logs; fine-tune configurations as needed.
• Troubleshoot incidents, apply hotfixes/patches, and coordinate with development and operations teams for permanent resolutions.
• Create and maintain knowledge base documentation and operational runbooks.
• Implement proactive monitoring and alerting to prevent recurrence of issues.
• Transition system ownership to steady-state support/operations teams once stabilization criteria are met.
• Identify and recommend opportunities for optimization, automation, and performance improvements.
• Provide support for complex hardware and infrastructure issues escalated from the customer team.
• Proactively identify and resolve performance bottlenecks and single points of failure.

Required Skills & Qualifications

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
• Minimum of 5 years of hands-on experience in building and deploying data center infrastructure, working on Hyper-V, Windows Servers, REHL, Firewall, F5 load balancer, PAM, Network switches, and Data Backup products
• Experience with Hyper-V cluster setup, vNIC, and vSwitch configuration.
• Experience with performing CIS hardening on Windows 2022 Data Center & REHL, GPO deployment, and assessment remediation.
• Familiarity with cloud platforms (AWS/Azure) and hybrid cloud connectivity solutions.
• Familiarity with ITIL change and incident management processes.
• Good knowledge of networking (IP addressing, routing, VLANs).
• Knowledge of BMC Control-M, Helix is preferred

Preferred Qualifications

• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Cisco CCNA/CCNP, Juniper JNCIA/JNCIS
• AWS Certified Solutions Architect – Associate
• ITIL Foundation v3/v4

Key Competencies

• Attention to detail and proactive problem-solving.
• Ability to remain calm under pressure and drive quick resolutions.
• Strong stakeholder and vendor management.
• Effective project timeline tracking and milestone management.
• Clear orientation toward achieving project objectives.
• Strong documentation and escalation handling skills.
• Excellent cross-functional collaboration and communication.
• Timely and transparent communication with all stakeholders.
• Ability to work independently with minimal supervision.