Experience Ambassador

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Primary●      Plan and organise internal events for employee engagement, culture building and bonding across departments. Source vendors to support events and draft communications and event registration for employees. Events include global initiatives (e.g. Riotling Day),product celebrations, Annual Dinner, corporate social responsibility activities and cultural festivities. Some events include collaboration with regional offices and interdepartmental collaboration.●      Produce and disseminate swag for employees.●      Organise internal gaming tournaments for employees. Includes creation of tournament structure, coordination with players, information dissemination to non-participating employees, prizes procurement and arrangement of in-office broadcast.●      Assist with changes and moves in workspace seating arrangements.●      Upkeep finance procedures including spending, raising purchase requests and invoice submissions.●      Triage and assign Facilities requests from employees to respective teammates. Update and attend to tickets through Riot Games' internal online ticketing system.●      Foster Guest and Visitor experience by welcoming and registering visitors, addressing employees' queries and coordinating deliveries●      Deliver comprehensive soft services including reception support, vendor coordination, workplace experience management, and serve as primary occupant liaison to enhance overall workplace satisfaction and operational efficiency●      Day-to-day execution of workplace experience initiatives and employee engagement programs across Riot Games spaces●      Conduct regular program evaluations to identify improvement opportunities and resolve operational issues promptly to minimize disruptions during events●      Coordinate vendor management and stakeholder communication for tournaments and workplace events, ensuring quality standards and budget compliance●      Employee Experience & Communications: Coordinate activities, events registration for employees, including global initiatives. Maintaining energy and vibrancy in common areas through seasonal decoration, lights, music.●      Develop workplace experience strategies and innovative engagement programs tailored to Riot Games culture and employee preferences●      Design detailed event concepts and workplace initiatives with clear implementation guidelines and success metrics for Experience Ambassador execution●      Establish program evaluation frameworks and continuous improvement processes, monitoring initiative effectiveness and adapting strategies based on employee response and business objectives●      Design journey maps aligned with Riot Games' specific requirements●      Delivers on-site operational support for critical functions, events, and strategic initiatives●      Carry out finance process to JLL under new IFM scheme under Corrigo and FWO system.Secondary ●      Manage office facilities (soft and hard services). Including vendor management for the maintenance and day-to-day operations of the office such as housekeeping, meal program and minor office repairs and during office expansion setup.●      To support the Workplace Lead and Experience Ambassador in the day-to-day operations of the site. Support coordinate and oversee repairs and maintenance activities.Location: On-site –SingaporeIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.