Retail Sales Coordinator
4 days ago
About the Role:
We are seeking a motivated and detail-oriented Retail Sales Coordinator to join our dynamic team. This role is designed for someone who is hungry to grow — with the right drive and performance, this position offers a fast track to becoming a Key Account Manager. You will play a vital role in supporting our sales processes, managing accounts, and ensuring excellent execution and service to our valued clients, from SMEs to major grocery and fitness chains.
Key Responsibilities:
- Handle daily account management for all sales-related activities, including direct support to SME and key accounts.
- Process and analyze sales data; produce timely reports to assist in decision-making.
- Manage the end-to-end sales support admin cycle — including order processing, customer price maintenance, delivery scheduling, and shipment tracking.
- Coordinate closely with internal departments (finance, operations, logistics) to ensure smooth sales execution and problem resolution.
- Answer customer inquiries professionally, providing accurate product information and pricing details.
- Support sales execution for large-scale clients and key partnerships, ensuring high service levels.
- Gather and verify information from relevant functions to track and report sales target achievements.
- Identify and recommend improvements or process enhancements within the sales operations scope.
- Manage general administrative activities, such as SAP maintenance, office administration support, and database updates.
- Prepare materials for client meetings and assist in pitch presentations when required.
Requirements:
- GCE "O" level or above; diploma or degree preferred.
- 1–2 years' experience in sales support, coordination, or a customer-facing role preferred.
- Highly meticulous, detail-oriented, organized, and efficient.
- Strong analytical and quantitative skills with the ability to derive insights from data.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word); working knowledge of Photoshop, Illustrator (A.I.), or related design tools is a plus.
- Strong verbal and written communication skills in English.
- A proactive, self-starter attitude with the ability to work independently and under pressure to meet deadlines.
- Team player who thrives in a fast-paced, revenue-focused environment.
- Career ambition to grow into a Key Account Manager role.
What We Offer:
- Attractive remuneration and benefits package.
- 5-day work week and annual leave.
- Professional training and career development opportunities.
- Hands-on exposure along Key Account Manager to managing major clients.
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