Customer Management

2 weeks ago


Hougang, Singapore Explorer Academy Full time $4,000 - $6,000 per year
Job DescriptionWhat to expect:Responsibilities:
  • Respond to customer service-related queries/requests from customer over various channels (e.g. at the centre front desk, via emails or calls)
  • Provide recommendations of our suitable academic programme based on student's academic needs.
  • Provide customer support and timely responses to customers inquiries, issues and concerns, ensuring a positive experience at all touch points.
  • Gather and analyse client feedback, identifying areas for improvement and sharing valuable insights with relevant departments to build a better customer intimacy and brand loyalty.
  • Assist in critical school administration tasks (such as course registrations and changes in class arrangements), front desk and backend operations to ensure smooth day-to-day operation.
Requirements:
  • Currently pursuing a diploma or degree in Marketing, Communications, Customer Service, Business or Public Relations is preferred
  • Able to commit for 3-6 months internship
  • Strong communication and interpersonal skills
  • Organised and have strong attention to detail:
  • Able to Multi-Task and Takes ownership and responsibility of tasks given
Details
  • Onsite role based in Singapore
  • 4 weekdays & 1 Weekend
  • Weekday: 12-9pm
  • Weekend: 9-6pm
Application Instructions

InternSG



  • Hougang, Singapore iCondo Full time

    Customer Service Manager **Job Highlights** - Be part of a PropTech start-up - Be part of change - Be part of the solution **Company Introduction** iCondo is the leading provider of property management technology and solutions in Singapore and expanding rapidly in Australia and Indonesia. Founded in 2016, iCondo has been on a mission to efficiently manage...


  • Hougang, Singapore Mighty Jaxx International Pte Ltd Full time

    **Our Team** Mighty Jaxx is a unique future culture company that creates quality products across multiple categories such as art collectibles and lifestyle items, bridging the physical & digital world by powering it with technology. Since our inception in 2012, we have produced over 1,000 designs in collaboration with world-renowned artists and global...


  • Hougang, Singapore MIGHTY JAXX INTERNATIONAL PTE LTD. Full time

    **Our Team** Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary...


  • Hougang, Singapore iCondo Full time

    **Job Highlights** - Be part of a PropTech start-up - Be part of change - Be part of the solution **Company Introduction** iCondo is the leading provider of property management technology and solutions in Singapore and expanding rapidly in Australia and Indonesia. Founded in 2016, iCondo has been on a mission to efficiently manage condominiums, apartments,...


  • Hougang, Singapore YAMAHA Full time

    **Customer Service Executive**: **Overview: -**: In role, you will be essential in managing our spare parts inventory while delivering exceptional after-sales support to our customers. As the main point of contact for product inquiries and issues, you will ensure customer needs are addressed promptly and with professionalism. Your responsibilities will also...


  • Hougang, Singapore WS Audiology APAC Full time

    Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. Are you passionate about providing...


  • Hougang, Singapore Times Distribution Full time

    Respond to customer enquiries and process orders/returns promptly. - Assist the manager to resolve product or service issues by clarifying the customer's complaint; determining the cause of the problem; expediting correction or adjustment; following up to ensure resolution. - Record discrepancies accurately. - Keep records of customer interactions and...


  • Hougang, Singapore MIGHTY JAXX INTERNATIONAL PTE LTD. Full time

    **Our Team** Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary...


  • Hougang, Singapore DIMENSIONS INTERNATIONAL COLLEGE Full time

    **Hiring: Customer Service Executive** **Locations available: Kovan Campus & Orchard Campus (nearest MRT: Kovan station / Somerset station)** **Working hours: Mon-Fri 9am-6pm, Sat 9am-1pm (Alternate Saturday)** **Salary range: $2200 - 3000 (commensurate with experience)** **Responsibilities**: - Respond to customer enquiries via phone calls or face to...


  • Hougang, Singapore Fresver Beauty Pte Ltd Full time

    Report directly to Branch Manager / Sales Manager / Supervisor - Follow up on customer request, appointment, enquires, call, complaints and confirmation promptly - To make cold call and any new leads call provided by the company - Re-confirm customer’s appointment a day before their treatment - To follow-up service call to customer after treatment (three...