Network Engineer
1 day ago
Job Description
We are seeking a skilled Network Engineer proficient in Japanese to join our team in Kuala Lumpur. This permanent role offers a competitive salary ranging from MYR 13,000 to 15,000 per month. Our client is one of Malaysia's leading international IT consulting firms.
Key Responsibilities:
Provide technical support in the LAN Switching domain as part of the Cisco Technical Assistance Center (TAC).Analyze, configure, and troubleshoot Layer 2 and Layer 3 switching issues in large enterprise networks.Collaborate with multiple stakeholders to resolve complex customer issues.Support Cisco switching products, including Catalyst and Nexus series switches.Manage multiple tasks and priorities, keeping all relevant teams and systems updated.Utilize tools such as JIRA, Salesforce CRM, CSONE, Cisco One Search, and internal troubleshooting tools.Resolve TAC cases with minimal guidance, ensuring timely and effective solutions.Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience in network engineering, particularly with Cisco products.Native or near-native proficiency in Japanese (both written and spoken).Strong problem-solving skills and the ability to work under pressure.Excellent communication and teamwork abilities.If you're passionate about networking and fluent in Japanese, we'd love to hear from you
Note: Only shortlisted candidates will be contacted.
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