Deputy Head, Logistics

Job Description:
About Us
Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

*Key Responsibilities*
The Deputy Head of Logistics & Distribution is responsible for managing the daily operations of the logistics, warehousing, and distribution functions. This role will ensure smooth order fulfilment, cost-effective operations and accurate inventory management. The Deputy will act as second-in-command to the Head of Logistics, stepping in during absences, and will coordinate closely with internal teams, third-party providers, and other departments to maintain service excellence.

*Key Responsibilities
Daily Operations*

• Oversee inbound and outbound logistics, order fulfilment, and warehouse operations.
• Monitor service levels, delivery timelines, and product quality to meet customer expectations.
• Ensure all operations comply with company policies and safety standards.

Inventory & Shelf Life Management

• Oversee stock accuracy and reconciliation processes.
• Monitor product shelf life and coordinate with sales teams and 3PL partners to avoid expired stock.
• Support cycle counts and investigate discrepancies.

3PL & Vendor Coordination

• Work with third-party logistics (3PL) providers to manage storage, transport, and special orders.
• Monitor and track 3PL performance against agreed KPIs and resolve operational issues promptly.
• Assist in contract management and ensure vendors meet compliance and audit requirements.

Cost & Efficiency

• Assist in managing transportation, storage, and container planning costs.
• Identify and suggest operational improvements to reduce cost and improve workflow.
• Support projects to optimise the warehouse and fulfilment network.

Team Leadership

• Supervise and guide warehouse and transport team.
• Provide training, coaching, and performance feedback.
• Coordinate resources and schedules to meet operational needs.

Reporting & Tracking

• Monitor daily KPIs and operational scorecards.
• Prepare reports on performance, cost, and service metrics for review
• Highlight issues and recommend corrective actions.

*Key Requirements
Qualifications & Experience*

• Degree in Logistics, Supply Chain, or related field.
• At least 8 years' experience in logistics or distribution, with at least 3 years in a managerial role.
• Experience in warehouse operations, transport planning, and inventory management.
• Familiarity with working with 3PL providers would be preferred
• Proficient in MS Office; ERP/WMS experience

*Key Skills*

• Strong organisational and problem-solving skills.
• Good communication and coordination abilities.
• Hands-on leadership style with a focus on teamwork.
• Detail-oriented with a focus on accuracy and efficiency.