
Customer Service Admin
5 days ago
FIBER INTERNATIONAL TECHNOLOGIES PTE. LTD. is hiring a Full time Customer Service Admin role in Hougang, Singapore. Apply now to be part of our team.
Job summary:- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
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Handling customer inquiries, uncovering customer's needs and recommending suitable products and solutions and Work closely with customer to understand customer requirements and meet customer expectations.
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Strong interest in customer service and relationship-building.
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Responsible for order processing, rescheduling and expedites orders and etc.
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Coordinate with local logistics for the order delivery or customer self-collection.
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Communication and working as a team with across departments to achieve customer satisfaction.
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System entry purchase order and sales order.
Requirement:
· The role requires frequent communication with Chinese-speaking suppliers and manufacturers. Therefore, proficiency in Chinese (spoken and written) is necessary to perform this function effectively.
· Able to work under pressure and in a fast-paced environment.
· Team player with strong communication and interpersonal skills.
· Customer service related work experience will add advantage.
· Knowledge in MS Office, Excel, Words, Outlook etc.
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