Assistant Housekeeper

3 days ago


Orchard, Singapore Royal Plaza On Scotts Full time $4,500 - $5,500 per year

Job Summary:
Lead and manage daily housekeeping operations to ensure the hotel remains clean, comfortable, safe, and inviting for all guests. Collaborate with other departments to uphold high service standards and consistently deliver an exceptional guest experience.

Key Responsibilities:

  • Supervise daily assignments and performance of housekeeping staff, both supervisory and non-supervisory.

  • Identify training needs and execute effective departmental training programs.

  • Foster positive employee relations and assist with hiring, evaluating, and coaching team members.

  • Promote teamwork and maintain clear communication with other departments.

  • Conduct thorough inspections of guestrooms, public spaces, and F&B outlets for cleanliness and maintenance.

  • Step in as Acting Assistant Executive Housekeeper when needed.

  • Respond promptly to guest requests and ensure adherence to hotel policies.

  • Organize and oversee spring cleaning, staff scheduling, and maintenance coordination.

  • Monitor inventory levels and prepare accurate housekeeping supply reports.

  • Ensure staff maintain professional grooming, hygiene, and behavior standards.

  • Enforce hotel security protocols, including lost and found and emergency procedures.

  • Contribute to the hotel's mission and values through proactive support and collaboration.

Qualifications:

  • Minimum GCE O-Level or a diploma from a recognized hospitality institution.

  • At least 2 years of experience in a housekeeping supervisory role (or willingness to undergo a management trainee program).

  • Self-motivated, proactive, and positive attitude.

  • Excellent communicator with strong interpersonal skills and a team-oriented mindset.

  • Adaptable, dependable, and comfortable managing change.

Skills:

  • Strong leadership and organizational abilities.

  • High attention to detail and commitment to cleanliness standards.

  • Effective problem-solving and decision-making skills.

  • Passion for guest service and people development.

Management trainee program is available for those without experience



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