Assistant Housekeeper

3 days ago


Orchard, Singapore Millennium Hotels and Resorts Full time $40,000 - $60,000 per year

Assistant Housekeeper

The Assistant Housekeeper is responsible for managing daily housekeeping operations, adhering to high service standards, and optimizing operational efficiency. This includes developing and implementing standard operating procedures, overseeing inventory, and managing the housekeeping budget.

The Assistant Housekeeper also oversees staff matters, including recruitment, training, and performance management. They are responsible for resolving staff issues, motivating teams, and fostering a positive work environment.

Report to Senior Assistant Executive Housekeeper and Assistant Executive Housekeeper, the incumbent will be responsible to:-

  • Supervise daily operations, train and lead staff in maintaining a totally clean hotel

  • Plan, forecast and record manpower requirement

  • Schedule and approve staff annual leaves and public holidays

  • Assume leadership in daily operations in the housekeeping team

  • Maintain key control

  • Conduct daily briefing

  • Maintain and update checklist/ schedule

  • Ensure efficient turnover of guest rooms

  • Inspect guest rooms, public areas, gardens, landscapes and heart of the house areas

  • Monitor project schedules

  • Maintain working equipment and cleaning supplies

  • Issue and requisite all stocks

  • Control stocks, ordering and inventories

  • Control Lost and Found properties according to set procedures

  • Control minibar operations according to set procedures

  • Follow up on trouble spots and areas that need attention

  • Coordinate with contractors on existing projects or new assignments

  • Recommend items to be written off and new purchases

  • Investigate complaints and take corrective measures

  • Train new staff and re-train existing staff

  • Maintain discipline and order in the department

  • Involved in staff evaluation exercise

  • To assume the duties of the Assistant Executive Housekeeper in his/her absence

Requirements:

  • Diploma In Hotel Management or equivalent

  • Minimum 3 years of experience in a similar capacity in a hotel or in a similar managerial role

  • Possess strong training, leadership and people management skills

  • Strong analytical and problem-solving skills

  • Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills

  • Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements



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