Business Analyst

2 weeks ago

Central Region, Singapore CERTIS GROUP - GHR Full time $90,000 - $120,000 per year

About the Role

Play a key role in both the ongoing support and continuous improvement of HR systems, with a strong emphasis on Payroll and Time Management modules. The role involves managing the full lifecycle of change requests—from gathering requirements and designing solutions to testing, documentation, and deployment—while working closely with developers, vendors, and business stakeholders.

What You'll Do

  • Manage and execute Change Request activities, including requirement gathering, business process discussions, detailed analysis, solution design, configuration, testing, documentation, and deployment in coordination with developers and vendors.
  • Provide application support to end users in troubleshooting and resolution of issues, ensuring timely updates and clear, constructive communication.
  • Collaborate with business stakeholders, HR users, and cross-functional teams to understand system functionality, analyze pain points, and recommend process or system improvements.
  • Participate in implementation and sustainment initiatives, supporting continuous system enhancement and operational stability.
  • Maintain comprehensive documentation of system changes, configurations, and support procedures to ensure knowledge sharing and compliance with company standards.

Skills & Experience

  • Minimum 5 to 8 years of SAP HCM implementation or support experience, with hands-on exposure to Payroll and/or Time Management.
  • Strong understanding of SAP HCM processes and Singapore statutory requirements; familiarity with other countries is an advantage.
  • Strong analytical, functional and configuration skills in SAP HCM modules, preferably Payroll and Time Management.
  • Able to perform basic ABAP debugging and log analysis in collaboration with developers.
  • Experience supporting integrations between SAP and external application
  • Excellent written and verbal communication skills, with the ability to document clearly, collaborate effectively across teams, and work independently under minimal supervision.

Why Join Us?

  • Unlock Your Growth Potential: Benefit from unparalleled support for your professional development with Certis Corporate University, the first of its kind in Asia.
  • Empower Change: Make a lasting impact through innovative initiatives that transform local communities and global industries.
  • Join a Culture of Innovation: Be a part of our team of innovators, working together to drive technological advancements towards a Safer, Smarter, And Better tomorrow for all.

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