
Sr / Patient Service Associate, NAMS / Quit Vape Helpline
1 week ago
Family Group: Ancillary
Position: Patient Service Associate
Department: NAMS / Quit Vape Helpline
Job Description:
To attend to patients (include registration, scheduling of appointment and payment collection) and address enquiries from patients and members of public via the frontline serve counters, the Quit Vape Helpline and the Quit Vape mailbox.
Job Responsibilities:
To provide clerical and operational support
Reception services including patient registration, scheduling appointments, billing, enquiries, and reporting
Requirements:
Competency
Service-oriented, confident and have a passion for helping others
Good communication and interpersonal skills
Skilled in utilizing and navigating digital communication systems and platform with strong technological proficiency
Educational and Professional Requirements
GCE 'A' levels or equivalent with customer service experience.
Proficient in Microsoft Office applications
About IMH:
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
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Singapore Institute of Mental Health Full timeJob Description To attend to patients (include registration, scheduling of appointment and
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