Analyst, FIC Post Trade Services

Division Summary:

The Operations department is responsible for ensuring the complete end-to-end processing of the Bank's transactions and services. They are responsible for ensuring that the appropriate control framework exists to ensure the accuracy of this processing as well as the recording of this in the Bank's books and records. Operations is also responsible for the accurate and timely reporting of the Bank's transactions to multiple regulatory stakeholders globally.

The Operations department performs the following functions:

Trade Support

Financial Settlements

Physical Settlements

LME Trade Clearing Services

Clearing and Vaulting Services

Structured and Banking Products support

Facilitation of trade finance and documentary credit products

Confirmations

Collateral Management

Operations Control

• Balance sheet substantiation

• Nostro production and reconciliations

• Risk and control oversight and monitoring

Regulatory Operations

Cash, Interest Claims and Nostro management

Brokerage Services

Payment Sanction Screening

Job Purpose:

The Analyst, FIC Post Trade Services is responsible for day-to-day functioning and

performance of FIC Operations and Collateral Management tasks.

FIC Operations consists of the following key functions

FX, money market, NDF and OTC derivative settlements

Cash Management

Collateral Management (FOA/TOB/MTA/CSA/ISDA/GMRA)

Interest Claims

Settlements are responsible for the settlement FX, money market, NDF and OTC derivative

transactions. This includes settlement matching, standard settlement instruction sourcing and

assignment, reconciliations and investigation of related breaks and client queries and

escalation.

Cash Management is responsible for the daily management and monitoring of our nostro

accounts which is a pivotal role in us fulfilling our contractual settlement obligations and also

ensuring that we avoid any regulatory liquidity breaches. Job purpose includes:

Management of Cash and Intraday Liquidity;

Intraday monitoring of cash balances and escalating as per agreed Escalation Matrix

Liaising with business and settlements teams to ensure that all cash movements are captured and accurately reflected;

Cross training across the immediate team but also the wider Operations department to ensure that all staff are aware of the importance of accurate and timely funding.

Collateral Management manages the collateral aspects for the bank. This team is responsible to send out margin notices, monitoring margin acceptance from clients/AEs, maintain proper records of the calls, handles exceptions and acting as a key contact for client queries.

Interest Claims involved investigation, issuing and processing of interest claims from/to clients in a timely manner.

Key Responsibilities:

Leadership and management

Delivering the strategy for Asia FIC Operations as communicated by Head of FIC Operations, Asia

Ensuring processes within FIC Operations work effectively and efficiently.

Demonstrating commitment and attention to delivering an excellent service from the Operations department.

Client service

Ensuring that the service provided by FIC Operations to internal and external clients is delivered to an excellent standard.

Working collaboratively and effectively with other Operations teams in all global locations to enable excellent service to be delivered by the Operations department to internal and external clients.

Ensuring that Cash Management maintains close communication lines with the relevant desks across all global offices.

Proactively and promptly remediating any instances of substandard service delivered by the Operations department to any internal or external clients.

Stakeholder management

Ensuring that FIC Operations works collaboratively with other departments in the Bank, particularly when providing information, contributing to Bank-wide initiatives/projects, and reporting information to management.

Balancing FIC Operations' compliance/acquiescence with stakeholder requests with some degree of respectful challenge to stakeholder requests.

Contributing to the Operations department's input into the Bank-wide New Products Process.

Working closely and collaboratively with Technology colleagues to ensure that systems relied on by FIC Operations is fit for purpose.

Working collaboratively and productively with the Bank's second line of defense and third line of defense functions as well as external auditors to understand and remediate the risks within, relating to or impacting FIC Operations.

Ensuring that the service provided by Cash Management to internal and external clients is delivered to an excellent standard

Processes and procedures

Ensuring the effective and efficient operation of processes within FIC Operations.

Ensuring that the daily tasks required of the function are carried out in an accurate and timely fashion.

Taking proactive steps to optimize processes within FIC Operations on a continuous basis.

Ensuring that processes are accurately captured in written procedures and that these procedures are continuously updated, particularly when there is evidence that procedures may be out-of-date, inaccurate, incomplete or insufficient to manage risk.

Ensuring adherence to all relevant Bank standards and policies

Risk management

Identifying and managing risks within FIC Operations including operational risks, regulatory risks, conduct risks, cyber security risks and financial crime risks (including, but not limited to, risks associated with money laundering, terrorist financing, bribery and corruption, sanctions breaches and fraud).

Undertaking regular reviews of controls within FIC Operations to ensure that these are fit for purpose.

maintaining efficient operational and control processes to ensure that the intraday and end of day funding of our nostro and custodian accounts is appropriate and within agreed bank and regulatory tolerances

Working collaboratively with Operations Control on risk management and control enhancements (but without over-reliance on Operations Control).

Promptly escalating new risks to the Head of FIC Operations, Asia

Proactively and promptly managing any risk incidents that relate to or impact FIC Operations

Reporting and MI

Providing regular performance MI to the Head of FIC Operations, Asia

Reporting promptly any significant performance, service or risk incidents to the Head of FIC Operations, Asia

Supporting Head of FIC Operations, Asia with the preparation of any MI that is required from the Operations department.

Reporting and escalating to relevant senior stakeholders with regard to funding anomalies/agreed thresholds

Skills and knowledge

Demonstrate continuous development in knowledge and skills relevant to this role (with line manager support where appropriate).

Staying abreast of industry matters affecting, or potentially affecting, the work performed by FIC Operations including evolving standards or new working practices.

Culture

Role modelling the Bank's values and promoting those values within the Operations department and the Singapore office.

Promoting integrity and openness within Asia Operations, and in its client and stakeholder service.

Supporting integration initiatives between the Operations department and/or the Bank's Asia offices and ICBC head office / other ICBC entities.

Required Skills, Knowledge, Experience and Values:

Preferred qualifications:

Degree holder

Experience required to successfully performing the role:

Previous experience in a financial institution preferred

Previous experience of either FIC Settlement or Collateral Management or Cash Management within a bank

Previous experience of preparing MI for management

Knowledge, technical skills and expertise:

Understanding of FIC products

Understanding of Cash Management

Understanding of Collateral Management

Understanding of typical risk management practices within a bank

Excellent command of both written and spoken English and Mandarin Chinese

Personal attributes:

High level of integrity

Self-starter

Focused on results and delivery

Effective stakeholder

Resilient

The role would suit someone who:

Additional experience dealing with or works well under pressure

is able to adapt quickly and effectively to changing circumstances