Senior/Property Manager

Ang Mo Kio Town Council (AMKTC) is 1 of the biggest Town Council in Singapore and manages/improves the public residential and commercial properties in 7 divisions; namely Teck Ghee, Cheng San, Ang Mo Kio-Hougang, Seletar-Serangoon, Buangkok-Fernvale South, Kebun Baru SMC and Yio Chu Kang SMC. We aim to make AMKTC an ideal place to live, work and play, and to provide and maintain a safe and conducive living environment for our residents while ensuring the highest level of service and professionalism.

We have recently embarked on a transformation journey to improve our services to our residents and deliver the 4 Greats to all our staff and residents:

1. A Great Place to Serve, where our staff are empowered and enabled to make a positive impact to the lives of our residents we serve and colleagues we support.
2. A Great Place to Learn, where none of us is as good as all of us. We learn and support one another everyday.
3. A Great Place to Have Fun, where work is interesting, challenging and purposeful, and everyday is filled with joy.
4. A Great Place to be the Best, where all of us can realise our fullest potential and achieve great things together

If the above resonates with your career aspirations and values, please join us to make a difference

We have an immediate opening in a Senior/Property Manager in Ang Mo Kio Town Council. The Senior/Property Manager is a direct hire by AMKTC and leads a team of Property Officers (Managing Agents) to effectively manage and maintain the public and commercial facilities and common areas of a division in AMKTC. This includes overseeing property upkeep, managing residents/tenants feedback and enquiries, supervision of pest management, estate inspections and ensuring compliance with all relevant regulations. The Senior/Property Manager also leads the proper administration of the division, including cost management, verification of work done and performance management of vendors.

Responsibilities include, but are not limited to:

1. Leads a team of Property Officers and work closely with the senior management of AMKTC, Members of Parliament and grassroot leaders in the management and improvement of the common areas of the public housing estates and commercial properties.
2. Lead, nurture and guide the team of Property Officers to deliver excellent services to our residents, grassroot leaders and Members of Parliament.
3. Ensure the attainment of green band ratings in cleanliness and maintenance scores in Town Council Management Report (TCMR) and AMKTC related indicators in Municipal Satisfaction Surveys (MSS).
4. Plan and supervise the cyclical maintenance of the estate, including regular maintenance of the water pump, roof top, lifts, pump rooms, lamp posts, bin centres and etc.
5. Support 1 Council Committee as its Secretary to drive improvement works and meet Council objectives. (eg. Estate Management, Audit Risk Management, Project Development Committee and etc)
6. Supervise and ensure Pest Control Officers engaged by Council regularly treat, deter and cull pests in our estate; in accordance to contractual obligations.
7. Supervise and ensure the prompt attention to residents' feedback by vendors, verification of work done and timely payment to vendors.
8. Engage residents, grassroot leaders and Members of Parliament to plan and supervise improvement and upgrading projects such as construction of covered linkways, upgrading of children playgrounds and Neighbourhood Renewal Program (NRP) and etc in the HDB estates.
9. Any other tasks / projects as assigned by senior management.

What we need from you and the required skills:

1. A diploma or degree in Real Estate, Building Management, Facilities Management, or a related discipline.
2. At least 3–5 years of relevant work experience with proven leadership in managing township properties/operations and property team.
3. Strong understanding of public housing estate management, government regulations, and compliance standards.
4. Excellent communication and interpersonal skills to engage residents, grassroots leaders, and agencies/ministries.
5. Dynamic, empathetic, team player who works well with people from all walks of life, agencies/ministries and multiple stakeholders.
6. MS Office skills.
7. Above all, we value a go-getter, someone who takes great pride and ownership in his/her work, enjoys inspecting the estate and improving it for our residents