IT Executive

3 days ago

Raffles Place, Singapore CELECTI PTE. LTD. Full time $48,000 - $96,000 per year

Responsibilities:

·       Deliver Tier 1 support to end users by identifying, investigating, and troubleshooting IT issues related to laptops, servers, internal software, web, and mainframe applications

·       Escalate unresolved requests to Tier 2 support teams and ensure timely follow-up

·       Generate and provide regular support reports to IT team members and supervisors

·       Conduct training sessions to enhance user proficiency

·       Assist with ad hoc IT projects as needed

Requirements:


• Has a Bachelor Degree or Diploma in IT


• Possess broad-based IT knowledge such as laptop, phone systems, web, required software programs and mainframe applications


• Possess good customer service mindset, good communication skills, problem solving and timely response, time and some project management skills

Interested candidates, please click apply or send your CV over to

Cherilyn Lim Min Hui (Ms.)

CEI Reg No:. R

Office Tel nos

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