Global IT Business Analysis Specialist

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role Overview

You will be responsible for managing and enhancing the company's Electronic Data Interchange (EDI) system, a critical application in the shipping domain. The role involves working across both the front-end, which handles data mapping and communication protocols (IBM ITX, SBI, MQ), and the back-end, which manages business data and integration rules via legacy Oracle databases and modern Transportation Management Systems.

You will analyze shipping-specific EDI requirements, facilitate the onboarding and maintenance of EDI partners, and act as a key link between business teams and technical implementation to ensure efficient and accurate data exchange.

Key responsibilities:

• Collect and advise on EDI requirements during the requirements-gathering phase.
• Provide expertise during the scoping phase, including validation of EDI specifications.
• Collaborate with internal stakeholders and external vendors to drive partner onboarding and implement enhancements, while closely monitoring progress.
• Deliver timely status updates on onboarding and enhancement activities to relevant stakeholders.
• Participate in testing phases, including supporting business users during UAT (User Acceptance Testing).
• Lead investigations into critical incidents and follow through on resolution.
• Monitor system performance and initiate action plans for continuous improvement as needed.
• Demonstrate strong written and verbal communication skills, with the ability to:
• Translate business requirements into IT/EDI solutions
• Build effective working relationships with vendors, business users, and customers

What We're Looking For

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related discipline from a reputable institution.
• Solid knowledge of the shipping, supply chain, or logistics industries, with a proactive mindset and the ability to work independently.
• 6 to 8 years of experience supporting time-sensitive EDI applications, preferably within shipping, supply chain, or logistics sectors.
• Strong ability to understand business requirements and translate them into effective IT solutions.
• Excellent communication skills, adaptable to a global and multicultural work environment.
• Proven track record managing multiple medium-to-complex IT projects, collaborating closely with business users and internal IT teams.
• In-depth understanding of EDI formats such as EDIFACT and ANSI/X12, with the capability to interpret implementation guides into technical specifications.
• Experience with ITX mapping tools and configuring communication setups using SBI tools.
• Proficiency in SQL queries within Oracle environments; Oracle certification is a plus.

Why Join CMA CGM?

• Be part of a global leader in shipping and logistics with ambitious growth plans.
• Work in a collaborative, inclusive, and supportive environment.
• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and regional exposure.

**This role is opened for local employment only.

**Salary package (local) & job title shall be commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:

(i) To process the application for the role being applied for;

(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM's adventure