Warranty Associate

3 days ago


Singapore Cummins Talent Acquisition Full time $40,000 - $80,000 per year

Process warranty related information in appropriate databases under limited supervision. Respond to request in a timely manner, performing due diligence checks prior to updates. Communicate with stakeholders to gather information in order to properly process requests

Key Responsibilities:

  • Consolidates and verifies invoiced warranty jobs from all teams in Singapore (Powergen, Data Centre, Engine),
  • Updates the CSSSPL Warranty Master file to track the status of all warranty jobs sent to Warranty Administrator.
  • Monitors PAID and DENIED claims.
  • Coordinates Denied claim internally to check if we can appeal.
  • Coordinates with internal team the documents that Warranty Administrator rejects.
  • Provide Warranty job list to follow-up with warranty administrator on all Open Warranty jobs.
  • Manage the Warranty emails through OneCummins Mailbox and assign to respective Service Advisor and Operation Manager.
  • Coordinates with CSSSPL Finance questions/issues on credit received.

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