Sr. Manager, Talent Acquisition Lead – Market Support Center and Southeast Asia

Team Summary

At Visa, we take our talent very seriously. Developing Best Talent is at the heart of our corporate strategy and forms the cornerstone of everything we do for our shareholders, the commerce ecosystem, and our community.

Visa's Asia Pacific Talent Acquisition team is accountable for the end-to-end hiring of people across the region whilst providing thought leadership and strategic consultation to our business. Our team of dedicated Recruiters, spread across the region, collaborates closely with our business units and community daily to ensure we attract and retain top talent.

Why this is important to Visa We believe that our talent is our greatest asset and competitive advantage. By attracting and retaining the best people, we continue to lead as the #1 payments technology company in the world.

Our Talent Acquisition team are pivotal and strategic partners to our business. They are innovative problem solvers who create exceptional experiences for our managers and candidates, while helping Visa to have an impact on the lives of billions of people every day, reinforcing our commitment to being the best way to pay and be paid.

What a Sr. Talent Acquisition Manager does at Visa:

• Strategic Leadership: Develop and implement the Market Support Center (Hub) Talent Acquisition strategy, ensuring alignment with business objectives. Lead the Southeast Asia Talent Acquisition team to achieve exceptional hiring results.
• Team Development: Lead, coach, and develop a high-performing team of recruiters, fostering a culture of excellence and continuous improvement.
• Stakeholder Collaboration: Work closely with all business stakeholders to deliver an outstanding hiring experience for both managers and candidates, ensuring seamless integration with business needs.
• Accountability: Serve as a senior talent advisor, bringing market knowledge and a strong understanding of our business, to influence hiring teams on recruitment strategy and execution.
• Integrated Talent Agenda: Partner with HR Business Partners and the Talent Management team to execute an integrated talent strategy that supports our business goals.
• Innovation and Improvement: Identify TA training opportunity areas and create scalable solutions to help improve and up-skill the broader recruiting team. Consistently analyze data and research to identify root causes and areas to optimize work, and establish operational efficiencies.
• Diversity and Inclusion: Champion diversity initiatives, driving efforts to increase the diversity of our teams and fostering an inclusive workplace.
• Data-Driven Insights: Provide regular updates and data-driven insights to Executive Management, influencing talent-related decision-making with actionable intelligence.
• This role is ideal for someone with a blend of agency and in-house recruitment experience, who is highly consultative and enjoys making a strategic impact on business outcomes.

Projects you will be a part of:

• Building strong business capability across Southeast Asia
• Piloting new tools to streamline recruitment processes
• Developing a strategic approach to candidate sourcing across Southeast Asia
• Designing new and innovative recruitment processes

What you will need:

• 10+ years of experience in Talent Acquisition in both an agency and in house environment
• Proven leadership in developing and managing in-house recruitment teams, delivering end-to-end recruiting
• Deep understanding of recruiting practices and trends across Southeast Asia; including ability to map the market, pipeline candidates and improve Visa's position to hire top diverse talent
• Consultative, strategic, and solution-oriented approach to stakeholder management
• Strong focus on delivering the very best experience for our candidates
• To be highly organised and structured in the way you approach your work

What will also help:

• Experience working in a large multi-national environment
• Experience recruiting within Sales, Consulting or Product Management

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.