Internship: Group Operations

1 week ago

Singapore OCBC Full time $30,000 - $60,000 per year
WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Contribute to the smooth operation of our cutting-edge digital banking platform. As a Velocity Operations Intern within Group Operations & Technology, you'll play a key role in documenting and improving our processes, ensuring a seamless experience for our customers utilizing the Velocity platform.

How you succeed

To thrive in this role, you'll need a strong attention to detail, excellent organizational skills, and a commitment to delivering high-quality documentation. You'll excel at learning new processes, creating clear and concise instructions, and adhering to project timelines.

What you do

You'll be directly involved in:

  • Updating Standard Operating Procedures (SOPs) for Velocity with clear instructions and illustrative screenshots of key processes.
  • Contributing to the improvement of operational efficiency through detailed and accurate documentation.

Who you work with

Group Operations & Technology co-creates products and solutions, building the underlying technology applications and services and managing the Group's IT operations & cyber defence 24/7. This team is focused on end-to-end transaction fulfillment services, allowing customers to focus on growth. Velocity is a key component of our digital banking strategy.

Who you are

  • Currently pursuing an undergraduate or postgraduate degree.
  • Familiar with taking screenshots and using Microsoft Word and Excel.
  • Demonstrates a strong attention to detail and a commitment to accuracy.
  • A proactive and organized individual with excellent communication skills.
  • Able to commit to the timeline for SOP completion.

Learning Objectives

This internship will provide you with:

  • Practical experience in documenting operational procedures for a digital banking platform.
  • Skills in creating clear and concise instructions with supporting visuals.
  • Insights into the operational aspects of a cutting-edge digital banking service.
  • Exposure to a fast-paced environment within a leading financial institution.
What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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