Assistant Compliance Manager

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

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In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

PURPOSE

You will support the Risk & Compliance team in implementing and maintaining effective compliance and risk management frameworks, with an initial focus on financial crime and increasing attention on aspects of regulatory compliance and distribution compliance. The role will be responsible for monitoring, reviewing, and reporting on compliance activities, providing second line quality assurance and contribute to knowledge transfer and process improvement initiatives. You will also be expected to lead projects and guide team members in fulfilling your responsibilities.

KEY ACCOUNTABILITIES

• Responsible to conduct second line of defence reviews across Distribution Compliance, Conduct, Regulatory Compliance, and related areas (e.g., cross-border sales, Anti-Bribery & Corruption, process and control effectiveness).
• Ensure continuity of AML controls and standards during periods of transition or increased business activity.
• Monitor controls to mitigate financial crime risks and participate in sample testing of controls.
• Track, monitor and report all compliance activities, including maintaining registers and preparing regular updates for management.
• Drives the identification and closure of compliance gaps or breaches, working with relevant business and operational units.
• Lead proactive engagement with key stakeholders through consistent communication channels to build trust, address concerns, and drive acceptance of change when necessary.
• Stay updated on regulatory developments (e.g., MAS, PDPC, Group directives) and assist in communicating relevant changes to the business.
• Participate in training and awareness initiatives for business units on compliance and financial crime topics.
• Provide administrative and project support for risk and compliance activities and initiatives as required.
• Provide training and guidance to junior and/or new team members to ensure tasks are carried out effectively.

QUALIFICATIONS / EXPERIENCE

• Degree or Diploma
• minimum 4 years financial services
• industry/compliance/audit experience
• strong understanding on Singapore regulatory environment or landscape with good exposure to regulatory compliance, AML, or financial crime topics

KNOWLEDGE, SKILLS & ABILITY

• Basic knowledge of compliance and risk management principles
• Good organizational and administrative skills.
• Strong attention to detail and willingness to learn and adapt to a fast-paced evolving organisation.
• Effective communication and interpersonal skills.
• Ability to influence stakeholders to drive necessary changes
• Ability to lead and work collaboratively in a team environment.
• Proficiency in spoken and written English.