Desktop Network Engineer

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Overview:

We are seeking a skilled Desktop and Network infrastructure engineer to join our team. This role involves leading the migration to a Windows 11 Zero Trust Architecture (ZTA) and overseeing a MPLS and SD-WAN network environment. The successful candidate will be responsible for ensuring the seamless migration, robust security and network infrastructure readiness for a number of local and oversea sites.

Responsibilities

• Implementation of Desktop and Network modern workplace infrastructure. Manage and execute the migration to Windows 11 Zero Trust Architecture (ZTA) from planning through implementation.
• Oversee the transition of MPLS and internet SD-WAN network environment.
• Ensure network security and integrity throughout the migration process.
• Determine and implement best practices for the configuration, administration, and support of Desktop and Network infrastructure.
• Provide extensive troubleshooting in the installation and configuration of desktop and network deployment issues and perform root cause analyses.
• Assist desktop engineering with Windows desktop OS deployment and automated build processes, including performance tuning.
• Develop partnerships and collaborate with key support, architecture, engineering, and security teams. Collaborate with cross-functional teams to align infrastructure strategies with business goals.
• Provide 2nd and 3rd level support on desktop hardware, software and network incidents.
• Produce project plans and report progress to management.
• Document processes and provide training to end-users.

How To Succeed

• Relevant studies in computer science/computer engineering or other relevant ICT disciplines.
• At least years of relevant working experience in ICT infrastructure implementation and management of network and desktop infrastructure.
• Knowledge and experience in technical services delivery and management, preferably Information Technology Infrastructure Library (ITIL) and/or Certification in Outsourcing Management for IT (COMIT), MCSE or CCNA certified
• Knowledge of public sector industry (preferred), and private sector best practices in ICT infrastructure management.
• Good competency of spoken and written English; and
• Experience in managing a multi-vendor environment.
• Ability to travel internationally 25-50% of the time.
• This is a contractual position, renewal subjected to performance.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS's privacy statement which can be found at: or such other successor site.

• A wholly-owned subsidiary of GovTech.
• Attractive yearly training budget with annual performance bonus