Executive , Housekeeping
2 weeks ago
Key Roles and Responsibilities
- Assist Manager in daily Housekeeping activities
- Conduct daily roll-call and ensure that staff are properly attired and groomed and necessary information cascaded during the roll-call
- Supervise and assess the work performance of the housekeepers / porters in the daily deployment basis, to ensure the service delivery of operational needs is delivered as accordance to the contractual requirement.
- Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer
- Handle feedbacks and complaints and update to the Manager accordingly
- Respond to user's request promptly and update when it's completed, escalate to Manager when necessary
- Assist in preparation of monthly reports, operating budgets and other relevant reports
- Perform any other relevant duties as and when assigned by the Superior
- Any other relevant duties as and when assigned by the Superior
Job Requirement
- At least 2 years of experience in Operations and leading a team
- Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting.
- Strong interpersonal skill to interact with all levels of stakeholders such as clients on site, end users, and internal departments.
- Able to be a team player to assist the management team on the required inspections and reports.
- Self-starter with minimal supervision needed on the operation ground
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