Assistant Director, Planning and Policy-Operations

2 weeks ago

Downtown Core, Singapore Agency for Integrated Care Full time $160,000 - $240,000 per year

As part of the Sector Planning Division/Sector Planning-Policy Operations, you will lead the translation of policy objectives into service and operational concepts and requirements, in line with national directions.

The job scope includes:

  • Lead a team of 5 staff and partner the Partners Development Division, Care Systems Integration Division, Service Development Divisions and MOH to:
  • Develop plans to translate policy objectives into operational concepts and requirements
  • Review service requirements, indicators and funding models to improve outcomes for Seniors and efficiency for Partners
  • Develop and hold the view on constraints and changes needed to plans and operations policy, across services
  • Project-manage evaluations to gather insights to improve services and secure resources
  • Provide inputs on implications of future sector landscape on plans and operations policy, and plans and operations policy on service capacity and resources
  • Provide inputs on policy and regulatory matters
  • Set goals, priorities and targets for the team to drive workforce productivity and outputs and steer the team's deliverables towards organizational goals.
  • Develop plans and timelines to integrate other services (e.g. Home Medical, Home Nursing, Integrated Home Health) into the Integrated Community Care Provider organizing concept.
  • Identify changes to service requirements, indicators and funding models needed for integration.
  • Establish the culture, system and practice of conducting regular review of internal process to ensure its efficiency, and effectiveness and to minimise risk to AIC.
  • Set targets and coach teams to streamline and automate processes to reduce process waste and errors.

Job Requirements:

  • A recognised degree with experience in planning, policy, service development or regulatory function.
  • Minimum 10 years of working experience, of which 5 years are in a managerial role and preferably in community care, healthcare, social service or public sector.
  • Possess leadership and influencing skills
  • Strong interpersonal, communication and stakeholder management skills
  • Good analytical, planning, and problem-solving skills and capacity
  • Nimble and adaptive to changes

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