Cashier

6 days ago

Changi, Singapore Shilla Travel Retail Full time $2,500 - $4,000 per year

To support Shilla's rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.

We provide excellent training and career progression opportunities.

Cashiering

  • Complete customer transactions in a professional, timely manner and with highest level of respect
  • Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
  • Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
  • Reduce the customer's waiting time to a minimum
  • Advise customer on GST and refund/exchange policy
  • Conduct daily cash balancing and cash drops
  • Update conversion rate as and when necessary
  • Achieve the turnaround time for cashiering with high productivity level

Customer Service

  • Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
  • Ensure that Shilla's service step is used in every customer interaction
  • Respond to customer queries and complaints in a polite and courteous manner
  • Maintain a well groomed appearance and project the right professional image at all times

Store Maintenance

  • Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
  • Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

Teamwork

  • Collaborate with co-workers to accomplish sales and service goals
  • Provide manager with customers' feedback in a regular manner

Requirements

  • Minimum 1 year of cashiering experience in retail / hyper mart environment
  • Conversant in English is a must. One other language speaking would be advantageous
  • Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
  • Good communication and interpersonal skill
  • Strong customer service mentality, proactive and willing to learn attitude
  • Dependable and good team player
  • Able to perform retail operational hours which includes weekend and public holiday
  • Bilingual with the ability to speak third language an added advantage
  • Must be comfortable to work in Changi Airport

(Only short-listed candidates will be notified)

All personal data collected will be kept in strict confidence and only be used for recruitment purpose.

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