Cashier at Changi Duty Free

2 weeks ago

Changi, Singapore The Shilla Duty Free Full time

**To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.**

We provide excellent training and career progression opportunities.
- **Cashiering**_
- Complete customer transactions in a professional, timely manner and with highest level of respect
- Ensure accuracy in the collection of monies in different currencies or mode of payment such as vouchers, cash/credit card transaction, Samsung Pay, staff purchase etc.
- Ensure adherence of the airport Liquids Aerosols Gels (LAG) regulations
- Reduce the customer’s waiting time to a minimum
- Advise customer on GST and refund/exchange policy
- Conduct daily cash balancing and cash drops
- Update conversion rate as and when necessary
- Achieve the turnaround time for cashiering with high productivity level
- **Customer Service**_
- Being a true Shilla ambassador and is customer-focused. Has a positive service attitude and provides a unique customer experience
- Ensure that Shilla’s service step is used in every customer interaction
- Respond to customer queries and complaints in a polite and courteous manner
- Maintain a well groomed appearance and project the right professional image at all times
- **Store Maintenance**_
- Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures
- Maintain stock levels of all inventory related to cashiering such as STEB Bag, invoices, audit and receipt rolls

**Teamwork**
- Collaborate with co-workers to accomplish sales and service goals
- Provide manager with customers’ feedback in a regular manner
- **Requirements**_
- Minimum 1 year of cashiering experience in retail / hyper mart environment
- Conversant in English is a must. One other language speaking would be advantageous
- Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
- Good communication and interpersonal skill
- Strong customer service mentality, proactive and willing to learn attitude
- Dependable and good team player
- Able to perform retail operational hours which includes weekend and public holiday
- Capable in speaking third language will be an added advantage
- Must be comfortable to work in Changi Airport
- Only those with legal rights to work in Singapore can apply

All personal data collected will be kept in strict confidence and only be used for recruitment purpose.

**Job Types**: Full-time, Permanent

**Salary**: $1,600.00 - $4,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Health insurance

Schedule:

- Day shift
- Early shift
- Holidays
- Late shift
- Night shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus
- Retention bonus
- Yearly bonus

**Experience**:

- Cashiering: 1 year (preferred)

Work Location: One location

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