
End User Support Executive
5 days ago
**Role and Responsibilities**
- Provide assistance, knowledge and user support in all aspects of IT.
- Install standard business desktop/laptop Images to an agreed standard.
- Configure and install appropriate hardware/software to the user's desktop in a professional manner and timescale in order to meet business needs.
- Provide basic hardware/software configuration, fault finding and problem resolution.
- Provide video and audio-conferencing system support to end users
- Manage incidents and requests from customers.
**Job Requirements**
- Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.
- Good understanding of mobile/smart devices, Android, and iOS
- Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business
- Good working knowledge and experience in managing Office365 and Azure
End User Support Executive / Desktop Support Engineer
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