Supervisor / Assistant Store Manager (Luxury Fine Jewelry & Watches)
2 days ago
This role supports the Boutique Manager in driving 360° boutique performance across sales, CRM, client experience, operations, team development, and boutique standards.
Adecco is partnering with esteemed luxury jewelry and watch maisons to hire an experienced Sales Supervisor / Assistant Store Manager.
Key Responsibilities
- Lead and inspire the boutique team to achieve sales targets, KPIs, and overall productivity goals
- Oversee clienteling excellence including CRM management, client prospecting, follow-ups, and service recovery
- Support daily boutique operations such as stock management, receiving, quality checks, inventory accuracy, and compliance
- Manage manpower planning, daily floor supervision, and onboarding/training of new joiners
- Monitor product assortment, review stock levels, and support watch & jewelry sales opportunities, including high-ticket creations
- Conduct daily briefings, monthly meetings, and assist with reporting for commercial, retail & marketing teams
Job Requirements
- Minimum 4-5 years of luxury retail experience with at least 2-3 years in a supervisory role (watches or jewelry experience preferred)
- Strong leadership and coaching abilities with a proven track record in sales and client engagement
- Excellent communication, planning, and problem-solving skills with a strong attention to detail
- Agile, proactive, and adaptable, with the ability to manage retail operational needs including weekends & peak periods
Next Steps:
Prepare your updated resume, including current salary details (base, incentives, AWS, etc.) and expected package.
Click 'Apply here' or email resume to
Only shortlisted candidates will be contacted.
Zoe Siow
Direct Line:
EA License No: 91C2918
Personnel Registration Number R
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