Duty Manager

2 days ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time $60,000 - $120,000 per year
Shangri-La's Rasa Sentosa, Singapore

We are looking for a Duty Manager to join our team

As a Duty Manager, we rely on you to:
  • Ensure smooth operation daily
  • Enhance overall guest experience during their stay
  • Supervise and direct the Front Office team
  • Ensure all colleagues are kept up to date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective
  • Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues
We are looking for someone who:
  • Fully understands Rooms and Front Desk operations
  • Has experience in the same capacity with hotel/resort background with OPMS knowledge and related hotel's front office system
  • Preferably comes from a hotel management-related education background
  • Has experience in managing emergency response/ crisis management
  • CERT and First Aider certified is an added advantage
We Offer
  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided
If you are the right person, what are you waiting for? Click the apply button now

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