IT Ops Management Specialist SG

2 weeks ago

Singapore CIMB Group Full time $60,000 - $120,000 per year

Responsibilities :

  • Monitoring of automated task/job scheduler via Control M.
  • Run manual batch jobs according to batch run schedule prepared by Applications Team / Operations Manager, or adhoc requested by business and operations users based on documented process.
  • Backup media handling which include mounting and retrieving from media library, sending and receiving of backup media to and from offsite storage.
  • Maintain catalog of backup media in CIMB SG Data Centre.
  • Monitoring of Data Centre CCTV and escalate any unauthorized entry or suspicious activity to IT Operation Manager.
  • Monitoring of servers, network and application availability through monitoring tools, Ops Manager and Apps Manager and escalate to relevant support for any system alert detected.
  • Monitor for any email alert and escalate to relevant support support
  • Ensure security and safety issues of a Data Centre and escalate to IT Operation Manager for any breach of security.
  • Provide after office hours and non-working day helpdesk support
  • Provide split password management services
  • Manage electronic Keypress system and CCTV system
  • Carry out the release management task using Aldon LMi/LME

Requirements:

  • Min. Diploma in IT or relevant certification
  • 2 - 3 years working experience in Data Centre operation or application jobs processing
  • IT Operations and Data Centre processes
  • IT system alert monitoring & escalation, batch job handling, tape management.

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