Guest Service Ambassador

2 days ago

Orchard, Singapore UOL Claymore Investment Pte Ltd Full time $30,000 - $40,000 per year

Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us

The Guest Service Ambassador plays a primary role in ensuring a positive arrival and departure experience for all guests. Reception tasks and duties includes checking in and out and providing assistance to guests.

Our Expectations:

  • Provide an efficient reception experience for guests, including check-in, check-out and complete audit procedures, as required.
  • Demonstrate an updated knowledge of hotel room categories, room rates, packages, promotions, surrounding events and other general product knowledge necessary to perform daily duties.
  • Use the correct procedure regarding the acceptance of foreign currencies, credit cards and cash in accordance to the hotel credit policy.
  • Process guest credit at check-in and check-out in accordance with the hotel's policy.
  • Identify and record special billing instructions and act accordingly.
  • Ensure that the Guest Service Team Leader on duty are kept fully aware of any relevant feedback from guests and/or other departments.
  • Communicate any special requests by guests to the appropriate department, or otherwise seek the assistance and guidance from the Guest Service Team Leader or Duty Manager.
  • Communicate any positive and negative guest comments to the Guest Services Team Leader or Duty Manager.
  • Inform the Guest Service Team Leader, Duty Manager and concerned departments about any potential credit risks.
  • Report all incidents regarding Health & Safety, injury or damage to the Guest Service Team Leader, Duty Manager and Security Manager in accordance with the Standard Operating Procedures to ensure the safety of all guests at all times.

We are looking for a self-motivated Guest Service Ambassador with the ability to anticipate the needs of the guest with excellent communication skills. If you have at least one year of related experience in a hospitality environment, write in to have a chat with us

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

  • Guest Room Ambassador

    2 days ago

    Orchard, Singapore UOL Claymore Investment Pte Ltd Full time $2,500 - $5,000 per year

    Be part of an amazing team at PAN PACIFIC ORCHARD SINGAPORE to redefine hospitality and grow your hospitality careerThis Guest Room Ambassador (Room Attendant) is responsible for cleaning and maintaining guest rooms, guest corridor and service pantry to the standard set by the Hotel. To restock service areas and pantries with linen, amenities and other...

  • Guest Service Team Leader

    2 days ago

    Orchard, Singapore UOL Claymore Investment Pte Ltd Full time $30,000 - $60,000 per year

    Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with usThe Guest Service Team Leader assist in supervising the Front Desk (Reception) operation and communications to ensure positive arrival and departure experience for all guests.Our Expectations:Assist in maintaining and/or...

  • F&b Customer Service Ambassador

    1 week ago

    Orchard, Singapore INITIA GROUP - DRIM Korean Steak House @ Mandarin Gallery Full time

    **About Us**: **D'RIM Korean Steak House **is not just a restaurant; it's a culinary adventure that blends authentic Korean flavors with modern twists. Our dedication to excellence is evident in every dish we serve, made from high-quality ingredients and paired with unparalleled service. We are looking for passionate F&B Ambassadors to enhance our team and...

  • F&b Ambassador

    2 weeks ago

    Orchard, Singapore Initia Group Full time

    **JOB TITLE : INITIA F&B SERVICE AMBASSADOR (Part-time)** - **Salary**:_**$20 ~ $25/hr**_ - **Location**:_YMS,WOS, SPS, JOIE,KIMCHI DINING (Every potential Brands)_ - **Type of Employment **:_Part-time_ - **Working Days **:_Weekend (Friday ~ Sunday) & Public Holiday_ - **Working Hours **:_6~8 hour per day (11pm-8pm) Minimum 2 day per week_ **Incentives...

  • Guest Services Associate

    2 weeks ago

    Orchard, Singapore Four Seasons Hotel Singapore Full time $30,000 - $60,000 per year

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Guest Service Officer

    2 days ago

    Orchard, Singapore Far East Hospitality Full time $2,000 - $2,500 per year

    ResponsibilitiesWork closely with the Residence Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests, and enquiries.Provide courteous and efficient service.Ensure that all telephone calls are handled promptly within three rings.Handle cashiering functions and adhere to the residence's...

  • Guest Services Officer

    2 weeks ago

    Orchard, Singapore Concorde Hotel Singapore Full time $20,000 - $30,000 per year

    Job Responsibilities:Provide a warm welcome to guests with appropriate introduction.Coordinate guest requirements with other departments and follow up to ensure all queries are handled to maximum satisfaction.Collect any information about guests' plans, pre-reservation services, special dietary requests, allergies or other safety conditions and coordinate...

  • Guest Services Executive

    2 weeks ago

    Orchard, Singapore YOTEL SINGAPORE ORCHARD ROAD Full time $40,000 - $60,000 per year

    YOTEL will never ask you to transfer money or disclose bank log-in details over a phone call or email. Call the 24/7 ScamShield Helpline on 1799 if you are unsure.Job HighlightsConveniently accessible via Orchard MRT StationAttractive Crew welfare and benefitsSelf Service Check-in/out KioskMain ResponsibilitiesProvide quality service to the guests by...

  • Guest Services Agent

    2 days ago

    Orchard, Singapore Holiday Inn Singapore Orchard City Centre Full time $3,000 - $6,000 per year

    At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an...

  • F&b Ambassador

    5 days ago

    Orchard, Singapore Initia Group Full time

    **INITIA Group SG are looking for F&B Ambassador!** - **Job Level**:Intermediate or Experienced - **Salary Range**:Part time: $18 - $25 / hr - **Work Schedule**: 4 hrs straight duty (12nn to 4pm and 6pm to 10pm) - **Department**:Operations Department - F&B - **Location**:Orchard, Singapore (various locations) **Overall Job Objectives** We are seeking...