Guest Services Executive

4 days ago

Orchard, Singapore YOTEL SINGAPORE ORCHARD ROAD Full time $40,000 - $60,000 per year

YOTEL will never ask you to transfer money or disclose bank log-in details over a phone call or email. Call the 24/7 ScamShield Helpline on 1799 if you are unsure.

Job Highlights

  • Conveniently accessible via Orchard MRT Station
  • Attractive Crew welfare and benefits
  • Self Service Check-in/out Kiosk

Main Responsibilities

  • Provide quality service to the guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Provide guests information pertaining to places of interests and important tourist information, assists guests in arranging of public transportation.
  • Solicit and communicate guest feedback for continuous improvement.
  • Administrative duties include but are not limited to; end of shift reports, daily operational logs and YOTEL communication tool.
  • Build strong working relationships and liaise with all other departments

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