Order Desk and Sales Admin Officer

5 days ago

East Region, Singapore Strategic Marketing (S) Pte Ltd Full time $40,000 - $60,000 per year
  • Sales Order Processing:Oversee the accurate and timely entry of customer orders, including verification of order details and pricing.
  • Delivery Coordination:Work closely with the logistics and warehouse teams to plan and monitor delivery schedules to meet customer expectations.
  • Invoice Management:Ensure timely uploading of invoices to customer portals and that all supporting documentation is complete.
  • Document Verification:Perform matching of Purchase Orders (PO), Delivery Orders (DO), and Invoices to ensure consistency and resolve any discrepancies.
  • Ad-hoc Orders:Manage and process urgent or non-standard orders with flexibility and speed.
  • Customer Service Support:Stand in as a Customer Service Officer during manpower shortages, assisting with customer inquiries and issue resolution.
  • Process Improvement:Recommend and implement process enhancements to improve order accuracy and team efficiency.

Requirements:

  • Minimum 2 years of experience in sales order processing or a similar function
  • Strong coordination, communication, and problem-solving skills
  • Proficient in Microsoft Excel
  • Detail-oriented and able to work in a fast-paced environment

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