
Order Desk and Sales Admin Officer
4 days ago
- Sales Order Processing:Oversee the accurate and timely entry of customer orders, including verification of order details and pricing.
- Delivery Coordination:Work closely with the logistics and warehouse teams to plan and monitor delivery schedules to meet customer expectations.
- Invoice Management:Ensure timely uploading of invoices to customer portals and that all supporting documentation is complete.
- Document Verification:Perform matching of Purchase Orders (PO), Delivery Orders (DO), and Invoices to ensure consistency and resolve any discrepancies.
- Ad-hoc Orders:Manage and process urgent or non-standard orders with flexibility and speed.
- Customer Service Support:Stand in as a Customer Service Officer during manpower shortages, assisting with customer inquiries and issue resolution.
- Process Improvement:Recommend and implement process enhancements to improve order accuracy and team efficiency.
Requirements:
- Minimum 2 years of experience in sales order processing or a similar function
- Strong coordination, communication, and problem-solving skills
- Proficient in Microsoft Excel
- Detail-oriented and able to work in a fast-paced environment
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