Front Office Team Leader

2 weeks ago


Central Region, Singapore FUTUREVITA GROUP PTE. LTD. Full time $4,000 - $6,000 per year

About Us:

We are an exciting new company in the health and beauty industry, dedicated to revolutionizing the way people experience self-care and beauty. We are looking to recruit our team with driven, creative and enthusiastic individuals who want to make a significant impact on our brand success

Key Responsibilities:

Front Office Management:

Lead and supervise a team of 4 to meet daily operational targets.

Ensure prompt and professional handling of walk-ins, phone/email enquiries, and online bookings.

Maintain an inviting and clean reception area aligned with the brand image.

Customer Service Excellence:

Uphold high standards of client service and handle complaints or escalations effectively.

Team Supervision & Training:

Onboard, coach, and evaluate frontline team members.

Administrative Duties:

Oversee daily administrative functions including appointment logs, client records and invoicing.

Manage stock levels.

Ensure accurate cash handling and reporting.

Help out with event & budget planning if required.

What We're Looking For:

Singapore Citizens or Permanent Residents preferred.

Possesses a Diploma with good customer service.

Minimum 3 years' experience in a supervisory role in the beauty and wellness industry.

Excellent interpersonal and communication skills.

Proficient in MS Office.

Strong attention to detail and ability to multitask.

Proficiency in both English and Mandarin to effectively assist customers.

Others:

·  Working hours: Monday to Friday 10am to 6pm

·  Expected to be available on weekends for urgent client correspondence via messages and email

· Office located in the heart of town

What We Offer:

· Fast-tracked interview process

· Immediate start date

·    A supportive and team-oriented work environment

Why Join Us?

· Opportunity to be a part of a new and growing brand in the beauty industry

· A dynamic, collaborative work environment with room for growth

· Chance to make an impact and shape the future of the company


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