Beauty & Wellness Centre Manager
4 days ago
Job Responsibilities
- Develop work plans, assign clear responsibilities, and support staff in achieving targets while enhancing their technical and sales skills.
- Analyse customer needs, set clear service goals and standards, and lead by example.
- Regularly monitor customer acquisition progress and market competition trends, conduct analysis, and formulate effective strategies.
- Implement a fair, reasonable, and effective system of rewards and penalties that fosters teamwork and maintains good discipline among staff.
- Supervise daily operations to ensure smooth and efficient functioning of all departments.
- Conduct regular staff training sessions to enhance service quality and improve communication skills.
- Lead the team to achieve monthly sales targets.
Job Requirements
- Presentable appearance, professional demeanour, with both authority and approachability.
- Proven experience in managing beauty/wellness operations.
- Responsible, dedicated, and committed to excellence.
- Strong professional skills with knowledge of beauty industry operations and business models.
- Prior beauty salon/spa management experience preferred.
- Ability to communicate effectively in Mandarin is required, as the role involves serving Mandarin-speaking customers and staff.
- Open to Singapore Citizens and Permanent Residents.
Qualifications
- At least 2 years of store/centre management experience with solid professional knowledge.
- Strong professional ethics, with experience in promotions and staff training.
- Team-oriented, with strong communication, interpersonal, and stress-management skills.
- Honest, responsible, empathetic, and highly effective in execution.
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