Senior Business Intelligence Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar currently has an opportunity for a Senior Business Intelligence Analyst based in Singapore. Reporting to the Data & Insights Manager, you will support the development and testing of new products or services, collects feedback from clients and recommends improvements.

What You Will Do: ​

Data is continuously generated by hundreds of thousands of Customers and Cat machines that are operated around the globe. This is creating a gold mine of information to support our customers growth and deliver insights to Caterpillar teams. The Business Intelligence analyst lead Strategic and Tactical analytic projects focus on resolving business problems to unlock service growth potentials and drive digital adoption. Turning data into insights, customer value and growth is essential to Caterpillar industries and the Cat Digital organization.

As Business Intelligence analyst, you will join a diverse team which focuses on discovering the future of aftermarket through the analytics of field data, thus ensuring that the best decisions are made by our internal partners to achieve digital adoption and customer success.

By joining the Data & Insights team, your contributions will support futures digital adoption in all industries served by Caterpillar. You will be an integral part of our team of talented Insight's analysts and data engineers covering all Caterpillar industries working alongside of other data scientists and analysts in Cat Digital organization. You will gain experience in a vibrant and diverse multinational organization and develop your understanding of business practices and the data driven revolution.

What You Have:

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Processes large quantities of detailed information with high levels of accuracy.

• Demonstrates expertise in quality assurance tools, techniques, and standards.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

• Adapts documents and presentations for the intended audience.

• Demonstrates both empathy and assertiveness when communicating a need or defending a position.

• Communicates well downward, upward, and outward.

Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.:

• Sets standards for business data analysis tools and techniques, advises on their application, and ensures compliance.

• Provides solutions to data requirements in the business data analysis process.

• Suggests conclusions with results drawn from business data analysis.

• Knowledge of programming skills such as SQL, Python etc

Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.

• Applies tools and techniques for gathering business requirements.

• Defines the activities, deliverables, and tools of a business assessment process.

• Documents best practices and techniques for assessing application opportunities.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

• Confirms deliverables associated with requirements analysis.

• Communicates with customers and users to elicit and gather client requirements.

Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.

• Implements technical documentation standards, guidelines and best practices.

• Coordinates and constantly updates system operations, installations, service manuals, and help documents.

Product Design and Development: Knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.

• Uses automated tools to design or modify the design of a product.

• Assists in building a complex prototype of product.

Research Analysis: Knowledge of the concepts, methodologies and methods of research analysis; ability to locate, interpret and evaluate research findings compiled and documented by others.

• Interprets new findings and analyzes their validity.

• Advises on advanced research analysis methods.

• Evaluates research analysis best practices within the industry.

Additional Info: ​

• This position requires working onsite five days a week.

• Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at

• International Assignment is not available.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you

About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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