Project Manager

Position Overview

This national healthcare programme consolidates and provides patient health data to serve national health needs and supports healthcare professionals to serve their patients better. The programme is part of a national healthcare ecosystem and supports the digitization and connection with other national healthcare programmes.

Role & Responsibilities

Project Management

• Part of the Project Delivery Team to drive the delivery of various IT projects from project initiation, implementation, and maintenance to meet the business needs
• Prepare tender specifications, involve in tender evaluation and award
• Develop the Project Management Plan which includes the project scope, objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, and issue management etc
• Identify, manage and track project progress, deliverables, issues, risks and dependencies that affect the delivery of the project
• Manage vendor to deliver enhancements, change requests and service requests on time to meet overall project goals
• Work with internal and external stakeholders to ensure smooth integration and transition of the systems
• Ensure ICT systems implemented comply with ICT and procurement policies, standards and procedures including Government Instructions Manual (IM), IT Security Standards and Technical Architecture
• Value-add to customers by providing advice on best practices in exploiting appropriate technology, reviewing and improving their work processes, and facilitating and supporting customers' change management process & adoption of the new system
• Perform timely updates to stakeholders / reporting and presentations in Steering Committee or equivalent forums on project progress, issues, risks, resources and progress etc
• Actively cultivate relationships with stakeholders and obtain buy in for business and strategies
• Manage vendors and IT contracts by ensuring contractual obligations are met and projects are successfully delivered by vendors

Business & System Analysis

• Liaise with stakeholders to identify business needs
• Conduct in-depth analysis of the business requirements specifications and feasibility studies on possible solutions
• Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks
• Support the review of existing business processes to identify new opportunities
• Propose/Develop alternative solutions to streamline processes and increase efficiency
• Evaluate the viability and feasibility of possible improvements to processes
• Develop reports and strategic analysis of business processes
• Translate business requirements and user needs into functional specifications
• Collaborate with developers to ensure requirements are incorporated into system design
• Function as the liaison between users and technical staff throughout the solution implementation cycle
• Work with relevant stakeholders on user acceptance testing
• Verify that business requirements are incorporated into the design
• Manage risks associated with solution integration

Requirements

• Bachelor's Degree in IT or equivalent
• Experience in IT project management with proven track record of successful project delivery, application support, user and vendor management
• Knowledge in Cloud. Experience in IT system migration to Government on Commercial Cloud (GCC)
• At least 8-10 years within IT industry, with at least 4 years of relevant hands-on experience in developing, implementing and maintaining IT systems
• Solid understanding of SDLC and experience through minimum 3 full project lifecycles. Mastery of Agile Development Methodology
• Good grasp of IT technologies, methodologies and best practices
• Experience in one or more of the following types of project implementations: datacenter migration, data migration or major system implementation
• Possess good analytical and problem-solving skills
• Good in time management with the ability to manage multiple projects simultaneously
• Able to work independently and work as a team across the departments/ divisions
• Ability to perform tasks with minimal supervision and guidance
• Meticulous and able to work under pressure
• Strong written and oral communication skills, and the ability to effectively communicate with technical and non-technical audiences (external vendors and internal stakeholders which includes presentation to management)
• Well-balanced team player who is able to help-out team members as well as can coordinate between cross-functional teams
• Experience in healthcare industry would be an added advantage

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