
Store Manager
2 days ago
Sales & Client Experience
Guide clients through the end-to-end custom furniture journey: needs assessment, material selection, CAD design previews, and project finalization.
- Achieve sales targets for high-value, made-to-order solutions (e.g., kitchens, wardrobes, entertainment units).
- Resolve complex client concerns related to customizations, timelines, or installations.
Operations & Project Management
Coordinate with design, production, and installation teams to ensure seamless project execution from concept to delivery.
- Manage showroom aesthetics to showcase customization options (materials, finishes, hardware, lighting).
- Optimize inventory of samples, swatches, and promotional materials.
Team Leadership
Train and mentor Design Consultants on custom furniture sales techniques, space planning, and product expertise.
- Foster a culture of design innovation and precision in client specifications.
Business Growth
Develop local marketing initiatives (e.g., homebuilder partnerships, interior designer collaborations).
- Analyze market trends in premium home customization to identify growth opportunities.
- Experience: 5+ years in retail management, preferably in custom furniture, kitchen/bath, or high-end residential interiors.
- Industry Knowledge: Proficiency in custom millwork, material properties (solid wood, laminates, finishes), and CAD/design software.
- Sales Acumen: Proven track record in selling bespoke, high-ticket solutions with extended sales cycles.
- Leadership: Ability to coach teams on technical product details and design consultation.
- Communication: Exceptional client-facing skills; fluency in translating design concepts into project briefs
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