Retail Deposits Specialist SG

6 days ago

Singapore CIMB Group Full time $120,000 - $180,000 per year
Description

Responsibilities:

Strategy and Planning

  • Contribute to the development of Deposits growth and retention strategies and marketing plans.
  • Guide product development, including system development and processes.
  • Develop customer segmentation program within suite of product offering, as necessary and guided by broader Group, Branch and Retail Banking strategy.
  • Evaluate new business opportunities.
  • Critically assess viability of new products/initiatives.
  • Ensure business efficiency and effectiveness subject to market environment and constraints.
  • Develop and align Deposits pricing strategies with Group, Branch and Retail Banking strategy.

Business Performance and Management

  • Consult with Management on strategies and plans.
  • Implement Deposits growth and retention strategies and marketing plans including tracking and administration of campaigns.
  • Monitor balance sheet and P&L and take corrective action.
  • Develop business case for initiatives and projects.
  • Resolve business (business as usual and ad-hoc projects/initiatives) issues (including customer and operations related).
  • Front-face external parties e.g. MAS, ABS, vendors, partners, competition etc. as tasked.
  • Monitor competition and suggest counter-actions.
  • Portfolio tracking and analysis to ensure products are aligned to desired target segments and remain customer centric.
  • Facilitate customer segmentation program within suite of product offering.

People Management

  • Maintain strong relationships will all internal and external stakeholders.
  • Train and coach staff, towards fulfilment of team and organisational goals.
  • Provide business direction and leadership to relevant stakeholders such as Operations and IT where necessary.

Regulatory Compliance

  • Ensure compliance to regulations and internal policies (where applicable) by the product, associated processes and various stakeholders.

Requirements:

Qualifications

  • Degree in any discipline

Relevant Work Experience 

  • 5 – 8 years of Consumer Banking experience preferred
  • Business, P&L management experience preferred

Technical/Functional Skills

  • Ability to pre-empt issues
  • Familiarity with the Deposits business
  • Understanding of the Deposits and Retail Banking environment
  • Strong understanding of marketing and campaign management
  • Strong analytical skills
  • Strong ability to manage projects
  • Working knowledge of Microsoft Office suite especially Excel and PowerPoint
  • Responsible, takes initiative and a can-do attitude
  • Ability to direct and listen

Personal Skills (Soft Competencies)

  • Ability to motivate staff and stakeholders
  • Ability to garner respect of stakeholders and build close relationships
  • Ability to understand issues on the ground
  • Ability to empathize with other stakeholders

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