Senior/Executive Officer, Volunteer Management

2 days ago

East Region, Singapore Yayasan MENDAKI Full time $40,000 - $60,000 per year

Job Summary

The jobholder (2-year contract) supports the Manager and Head of Department in ensuring the efficiency and smooth operations of the Partnerships by focusing on the management of volunteers aligned with MENDAKI's vision and mission.

He/she supports the organisation in establishing relations with various stakeholders by promoting volunteerism at both national and community levels. The job holder will create and implement engagement and recognition strategies to attract volunteers.

He/She is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over weekends and public holidays to support in organisation events. Although he/she is largely expected to work in an indoor environment, he/she is also expected to travel frequently for meetings.

Key Responsibility Areas

Volunteer Management

1)    Develop, review and implement strategies to attract individuals to volunteer and corporate partners with Yayasan MENDAKI to help in the delivery of its programmes.

2)    Management of volunteers, including the recruitment, training, engaging, deployment and reward of volunteers.

3)    Support the Manager and Team Lead in the implementation and execution of the Volunteers Management and Competency Framework to manage, reward and build the capacity of volunteers.1)    Work closely with the Awards team to encourage the Award recipients to be volunteers.

2)    Network with potential and/or existing stakeholders for collaboration on the provision of community resources as well as the delivery of programmes.

3)    Support the Manager and Team Lead as one of the points of contact with new and existing stakeholders and connect them with relevant departments to further the relationship.

Financial Planning and Management

1)    Develop and implement the department workplans and achieve the targets set, including budget requirements.

2)    Assist in the department's forecasting and budgeting activities and ensure proper and effective utilisation of department resources, including the budget.

Administrative

1)    Support the Manager and Team Lead in both external and internal meetings.

2)    Generate reports to support monthly progress updates to management.

3)    Maintain the database of stakeholders with a focus on volunteers

4)    Any other duties as assigned by the Manager and HOD.

Requirements

  • At least 2 years of relevant professional experience preferred.
  • Degree in Arts/ Communications/ Marketing/ Public Relations or other relevant disciplines.
  • Prior experience in volunteer management is an added advantage.
  • Strong interpersonal skills and ability to manage stakeholders across different levels.
  • Service-oriented and willing to go above and beyond job requirements to serve the community.
  • Sound decision-making and problem-solving skills.
  • Resourceful and takes initiative to effect change.
  • Able to work independently and in teams.

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