Associate Director

2 days ago

Singapore BTSE Full time $120,000 - $240,000 per year
DGTL is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. DGTL is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market. 
BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE's diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams.
About the Opportunity:
We are seeking an experienced Associate Director or Director of Payment Partnerships to drive BTSE's expansion of global fiat on- and off-ramp capabilities. The ideal candidate will have a strong network of trusted payment partners, including card acquirers, banks, EMIs, PSPs, and alternative payment providers (APMs), along with a deep understanding of the commercial, regulatory, and technical requirements that support payment operations within a regulated crypto exchange environment.
You will play a key role in building and scaling global payment corridors, enabling users to buy and sell crypto seamlessly through cards, bank transfers, and localized APMs, while ensuring secure, compliant, and efficient settlement flows.
Responsibilities
  • Vendor Sourcing & Relationship Management: Identify, evaluate, and onboard payment partners (card acquirers, banks, EMIs, and APMs) across key jurisdictions.
  • Commercial Negotiation: Negotiate pricing, transaction fees, settlement terms, reserves, and SLAs based on industry benchmarks and business needs.
  • Integration Enablement: Work with internal product and tech teams to ensure smooth technical integration of payment solutions into the crypto exchange platform.
  • Performance Optimization:Monitor transaction performance, success rates, and partner SLAs to continuously optimize payment flows and reduce friction for users.
  • Regulatory & Compliance Alignment: Ensure all payment partners meet local and global compliance standards (AML, KYC, sanctions, and data privacy).
Requirements
  • 5+ years of experience in payments partnerships and relationship management.
  • Proven network of reputable payment vendors and financial institutions experienced in serving fintech or crypto clients.
  • Strong understanding of card acquiring, settlement flows, chargebacks, and alternative payment methods.
  • Commercial acumen with experience structuring and negotiating complex partnership agreements.
  • Familiarity with crypto-fiat payment challenges, including risk, compliance, and cross-border settlements.
Nice to have
  • Prior experience at or with regulated exchanges, PSPs, EMIs, or payment gateways serving crypto clients.
  • Knowledge of MiCA, VARA, or equivalent frameworks is a plus.
  • Experience optimizing payment performance using data-driven metrics or transaction analytics tools.
#LI-AA1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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