Patient Service Supervisor

6 days ago

Central Region, Singapore Asia HealthPartners Pte Ltd Full time $40,000 - $80,000 per year

Position Overview

To manage clinic operations, support clinical teams, and ensure great patient care.

Key Responsibilities

· Manage appointments, patient flow, and staff rosters

· Handle second-tier patient escalations and report to supervisors

· Assist doctors during patient treatments and examinations

· Manage patient records and documentation pre- and post-consultation

· Assist in developing on-the-job training and/or in-service curriculum, required documentation, and training manuals

· Supervise the frontline staff in meeting the clinic's daily key performance indicators

· Assist quality improvement projects and initiatives

· Patient registration; liaise with patients and other stakeholders to provide services to patients

· Perform payment collection procedures (if required) and handle outstanding Invoices

· Perform any other duties as assigned by management from time to time.

Requirement

· Prior experience in administrative or healthcare settings is a plus.

· Strong computer skills. Proficient in MS Office Advantage

· Effective team player and able to work in fast paced environment

· day work week: Monday to Friday and half-day on Saturdays. After confirmation, one Saturday off per month will be granted.

· Location: Buona Vista

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