Revenue Support Executive

6 days ago

Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full time $40,000 - $60,000 per year

Job Highlights

  • Dynamic working environment
  • Open and collaborative culture

Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named "Marie Villa" by the great-grandson of Singapore's well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

  1. Revenue & Distribution Support

  2. Monitor daily occupancy, pick-up trends, and rate parity across all online and offline channels.

  3. Assist in loading, creating and maintaining rates, packages, and restrictions in PMS, CRS, Channel Manager, and OTA extranets.
  4. Ensure accuracy and consistency of rates and inventory across all distribution platforms.

  5. Prepare and update regular reports for forecasting, budgeting, and performance reviews.

  6. Channel Management & Analysis

  7. Track and analyse production from various distribution channels (OTAs, brand website, GDS, direct bookings).

  8. Provide insights and highlight discrepancies in channel performance, suggesting corrective actions when needed.

  9. Liaise with Digital Marketing and Sales teams to ensure promotional offers are correctly reflected across all channels.

  10. System & Data Integrity

  11. Support data entry and correction of reservations in case of integration or system issues.

  12. Maintain accurate and up-to-date records of rate codes, room types, and promotional campaigns in all systems.
  13. Participate in periodic audits to ensure the integrity of data across platforms.
  14. Strategic Exposure & Learning
  15. Participate in weekly revenue meetings to observe and contribute to pricing strategies and business decisions.
  16. Assist in special projects such as system upgrades, data cleansing, or new channel implementation.
  17. Share observations on market trends, competitive set performance, or opportunities for improvement.

Requirements

  • Diploma or Bachelor's degree in Hospitality, Business, Tourism, or related field.
  • Genuine interest in hotel revenue management, analytics, and distribution technology.
  • Strong analytical skills with high attention to detail and accuracy.
  • Proficiency in Microsoft Excel; knowledge of IDEAS/PMS/CRS/OTA/Channel Manager systems is an advantage.
  • Effective communication and interpersonal skills, with the ability to work across teams.
  • Proactive, eager to learn, and adaptable in a fast-paced environment.

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