Head of Admissions

Highlights

• 5.5 Days Work Week (Saturdays - 9am to 1pm)
• Medical Leaves
• Performance Bonus
• 21 Days of Annual Leave

Key Responsibilities

Strategic Leadership & Team Management

• Lead, mentor, and develop the Admissions team to achieve enrollment targets and deliver high-quality service.
• Foster a positive, collaborative, and high-performance culture within the team.
• Set team goals, monitor performance, and implement continuous improvement strategies.
• Provide training, coaching, and guidance to ensure consistency and excellence in admissions practices.

Admissions Strategy & Enrolment Management

• Develop and implement admissions strategies to drive student recruitment and meet enrollment goals across all school levels.
• Oversee and refine the admissions workflow, ensuring efficiency, accuracy, and compliance with school policies.
• Analyze admissions data, market trends, and conversion metrics to inform decision-making and improve the enrollment pipeline.

Relationship Building & Sales Management

• Serve as the primary representative of the school to prospective families, ensuring a warm, professional, and persuasive admissions experience.
• Employ a sales-driven approach to guide families through the decision-making and enrolment process.
• Build strong relationships with families, understand their needs and effectively communicate the school's value proposition.

Oversight of the Admissions Process

• Oversee all stages of the admissions process—from inquiry handling to application review, assessment coordination, acceptance, and onboarding.
• Ensure all documentation is complete, accurate, and in line with school standards.
• Coordinate and support student assessments, interviews, and placement decisions.

Admissions Events & Community Engagement

• Lead the planning and execution of admissions-related events, including open houses, school tours, orientation sessions, and community outreach activities.
• Represent the school at fairs, conferences, and local community events to strengthen brand visibility and recruitment opportunities.

Data Management & Reporting

• Ensure the maintenance of accurate admissions records within the admissions database or CRM.
• Track and report admissions statistics, conversion rates, and enrollment trends to senior leadership.
• Provide insights and recommendations based on data analysis.

Cross-Functional Collaboration

• Collaborate with Marketing to align messaging and promotional activities with admissions goals.
• Work closely with academic teams to coordinate assessments, programme placement, and ensure alignment between admissions and academic expectations.
• Partner with Finance, Administration, and other internal departments to support a smooth enrollment and onboarding process.

Brand Ambassadorship & School Representation

• Champion the school's mission, values, and unique offerings to prospective families and external stakeholders.
• Ensure all team members consistently deliver a positive and professional image of the school.

Qualifications

Education & Experience

• Bachelor's Degree in Education, Business, Communications, Marketing, or a related field.
• Minimum 5–7 years of experience in school admissions, sales, or customer-facing roles, preferably in an international school setting.
• Demonstrated experience in team leadership and performance management.
• Experience working with families from diverse cultural backgrounds.

Technical & Professional Skills

• Strong understanding of the admissions lifecycle and factors influencing parent decision-making.
• Proven sales skills and the ability to convert inquiries into enrollments.
• Experience with admissions management systems, CRM platforms, or student information systems.
• Strong analytical skills with the ability to interpret data and present actionable insights.

Leadership & Interpersonal Skills

• Excellent interpersonal and communication skills, with the ability to connect authentically with families and staff.
• Strong leadership qualities with a collaborative and motivating management style.
• High level of cultural sensitivity and ability to work effectively with international families and multicultural teams.
• Exceptional customer service mindset and commitment to delivering a premium admissions experience.
• Ability to multitask, manage competing priorities, and work well under pressure.

Interested Candidates, please send your latest resume to or click apply now for a confidential chat.

Pte Ltd (21C0501)

Lee Kit Ying Deanna (Li Jieying) (R