F&b Supervisor

2 days ago

East Region, Singapore Oak & Ember Pte Ltd Full time $33,600 - $38,400 per year

Oak & Ember Pte Ltd is hiring a Full time F&b Supervisor role in Pasir Ris, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,800 - $3,200 per month

SUMMARY:

The Front House Supervisor will play a crucial role in managing and ensuring a smooth opening & closing shift and any ad-hoc duties assigned by management. The ideal candidate will have a strong understanding of excellent organizational skills and a commitment to providing exceptional customer service. Able to multi-task and work efficiently under pressure in a fast-paced environment.

KEY RESPONSIBILITIES

Management & Inventory

  • Can handle all Front-of-House stations, including the duties and service procedure. Require hands-on whenever necessary Promptly handle general enquiries and in-house delivery orders

  • Prepare the shift with proper planning and ensure the shift runs smoothly

-Oversee the staffs on duty to ensure quality service standards rendered and SOPs compliance

-Responsible for ordering and ensuring sufficient stocks for operation

-Monthly filing of supplier invoices

-Training of new team members and updating training progress to Manager

-Ensure proper cash handling and reconciliation at the end of day

-Report & update managers for all operations matters, including maintenance/equipment issues

-Take care of company property, equipment, and resources. Report damages or issues to management immediately

Customer Service

  • Resolve any complaints/feedback efficiently during the shift Ensure overall positive dine-in experience and service standards are delivered

Hygiene and Safety

  • Always maintain proper hygiene and safety standards to ensure a clean and safe environment for both guests and staff

-Maintain restaurant cleanliness and housekeeping duties

-Compliance to SOPs and company policies

-Ensure all logistics activities comply with company policies, safety standards and legal requirements

JOB REQUIREMENTS:

-Excellent communication and interpersonal skills with great time management

-Ability to effectively prioritize and execute tasks in a high-pressure environment

-A positive team player with ability to lead subordinates

-Possess hygiene and safety consciousness

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