Claims Support Admin

1 week ago

Raffles Place, Singapore Persolkelly Full time $40,000 - $60,000 per year

Raffles Place

6 month Renewable contract

Job Purpose
You will be responsible for supporting overall operation of claims admin unit, including participation in continuous improvement of current claims processes and enhancing overall customer's experience.

The Job

• Handle claims notification and registration for medical claims within the required turnaround time and ensure that claims are registered accurately in the system.

• Document preparation task including merge, split documents in one submission.

• Handle screening of medical bills to verify with policy information and status.

• Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)

• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.

• Any other ad-hoc assignments assigned by supervisor.

Our Requirements

• Diploma holder with relevant admin duties or customer service experience

• Customer-centric and meticulous with the ability to work under pressure

• High level of integrity, takes accountability of work and good attitude over teamwork

• Takes initiative to improve current state of things and adaptable to embrace new changes.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy :

You acknowledge that you have read, understood, and agree with GO's Terms of Use, and the Privacy Policy.

If you wish to withdraw your consent, please email us at ************** Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd

UEN No E

EA Reg. ID: R Wan Muhammad Nafieq bin Wan Dzahanurin)

EA License No.: 01C4394

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