Claims Analyst

6 days ago

Singapore AIA Singapore Private Limited Full time $60,000 - $120,000 per year

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Supporting assigned channels by providing full claims support advisory.

Responsibilities:

  • Process and decide on claim settlements and approve within authority limit
  • Ensure all enquiries are responded in a timely manner
  • Work closely with brokers/corporate clients/OSS on claims matters/enquiries/complaints
  • Liaise with healthcare providers, TPAs
  • Present to brokers/corporate clients on claim processes
  • Tracking of operational statistics for Claims reporting
  • Handling of exceptional claims escalated issues and appeals
  • Perform claims audit/review as and when assigned
  • Carry out task assigned by Team Lead and Head of Claims
  • Managing and responding for escalation cases/requests from OSS Contact Centre, Claims, and PMM team, Brokers and Direct clients and internal sections
  • Perform claims data analysis to monitor results and identify any gaps or trends as part of the Pro-Active Claims Management
  • Plan and execute User Acceptance Test (UAT) Test scenarios for digital projects and system enhancement
  • Support any other enhancements, internal and external projects as assigned

Requirements
  • Degree Holder in Business or a related discipline preferred
  • Prior experience of no less than 3 years in Employee Benefits Claims or Medical Claims or Third-Party Administration management
  • Strong analytical and problem-solving skills, in developing solutions via digitalization, interest in operational systems and its efficiency
  • Good verbal & written communication skills and good interpersonal skills
  • Able to multi-task, meet tight deadlines and work in fast paced environment
  • The individual will need to be self-motivated, highly organized, able to work independently and goal oriented
  • Experience in data analysis is added advantage

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

  • Claims, Analyst

    5 days ago

    Singapore AIA Hong Kong and Macau Full time

    Claims, Analyst page is loaded## Claims, Analystlocations: SG-Tampines Agency Buildingtime type: Full timeposted on: Posted Todayjob requisition id: JR-61835**At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.***It's about finding new ways to not only better people's lives, but to better the communities and...

  • Claim Analyst

    2 weeks ago

    Singapore Vitol Full time

    **Company Description** Vitol is a leader in the energy sector with a presence across the spectrum; from oil through to power, renewables and carbon. It trades over 7 million barrels per day of crude oil and products and, at any time, has 250 ships transporting its cargoes. Vitol’s clients include national oil companies, multinationals, leading industrial...

  • Claims Analyst

    1 week ago

    Singapore Direct Search Global Full time

    **Job Detail**: - Job Reference - T8251 **Responsibilities** - Negotiation and settlement of demurrage and other voyage income matters - Maintain close relationships with close working counterparts - Keep records of demurrage and other voyage income - Monitor charterers’ performance and liaise with senior management - Report to management on any dispute...

  • Analyst, Cargo Claims

    6 days ago

    Singapore CMACGM Full time

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

  • Claims Rules Analyst

    7 days ago

    Singapore Economic Development Board Full time

    What the role is: The Claims Management Office (CMO) in the Healthcare Finance Group of MOH ensures appropriate care through development of claims guidelines and claims adjudication. Reporting to the Team Lead of the Claims Management Office, the Claim Rules Analyst develops and promulgates MediShield Life Claims Rules. The officer will perform analysis on...

  • Analyst, Individual Health Claims

    13 hours ago

    Singapore Singapore Life Ltd. Full time

    Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2) - Department - Individual Health Claims Team 1 - Job posted on - Sep 23, 2025 - Employee Type - Permanent - Full Time - Experience range (Years) - 0 - 1 year Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative,...

  • Analyst, Individual Health Claims

    2 weeks ago

    Singapore Darwinbox Full time $40,000 - $80,000 per year

    Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2)DepartmentIndividual Health Claims Team 1Job posted onSep 23, 2025Employee TypePermanent - Full TimeExperience range (Years)0 - 1 yearSinglife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions...

  • Technical Claims Analyst

    2 weeks ago

    Singapore Charles Taylor Full time

    **Overview**: **Reference** 668219 **Salary** SGD/month **Job Location**: - Singapore **Job Type** Permanent **Posted** 26 February 2025 **The Role**: **Key Responsibilities**: - Assist adjusters with general file management and e-filing of papers. - Document creation and voice transcription (if required) e.g., preparation / proof-reading of reports,...

  • Claims Executive, Property

    2 weeks ago

    Singapore Marsh Full time

    **Claims Executive** **What can you expect?** - Join as an Executive specializing in Property & Casualty claims. - Be part of a dynamic team, handling complex claims. - Enjoy significant career growth opportunities. - Receive comprehensive on-the-job training. - Gain diverse client experience in Property & Casualty claims. - Access global colleague resource...

  • Senior Claim Operations Analyst

    6 days ago

    Singapore AMPLIFY HEALTH ASIA PTE. LIMITED Full time

    **Do meaningful work with us. Every day.** At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve...