Technical Claims Analyst

5 days ago

Singapore Charles Taylor Full time

**Overview**:
**Reference**
668219

**Salary**
SGD/month

**Job Location**:

- Singapore

**Job Type**
Permanent

**Posted**
26 February 2025

**The Role**:
**Key Responsibilities**:

- Assist adjusters with general file management and e-filing of papers.
- Document creation and voice transcription (if required) e.g., preparation / proof-reading of reports, letters, and general communications with clients.
- General adjuster support, including the following tasks:

- Case management on a day-to-day basis including developing the ability to confidently deal with technical questions (within reason) on behalf of the Adjuster
- Attending site visits and meetings (with Adjuster and as required) with Insurers, Reinsurers, Brokers, Claimants, Insureds, and other interested parties
- Assisting with drafting first reports and content for commentary on all aspects of the claim including circumstances, cause, loss/damage, potential quantum, policy response considerations and future actions
- Assisting with regular communication with all interested parties, and reviews of ongoing information, preparing interim reports and other communications
- Assisting with the negotiating and agreement settlement of claims (where appropriate) and preparing accurate final reports
- Assist with the arrangement of meetings and appointments for adjusters
- Attending and supporting the arrangement of client events, seminars and business development opportunities
- Build strong relationships with:

- Adjusters and external clients, where appropriate, and proactively follow up on any claims related queries / issues
- Key internal stakeholders across working capital, marketing and other adjusting teams
- Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

**Required Skills**:

- Minimum of Diploma level education, ideally in a relevant field such as Legal Studies / Engineering / Forensics / Mathematics / Business Studies
- Excellent communicator - confident and easily able to build rapport with a diverse range of people
- Keen to take up professional Loss Adjusting qualifications and committed to developing into a Trainee Adjuster
- Excellent English language skills, both written and oral
- Strong analytical and problem-solving skills
- Willing to work outside office hours and travel overseas as and when required

**Contact information**:
Cara Norkett

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