Senior Bridal Consultant

2 weeks ago

Singapore Anplus Full time $40,000 - $60,000 per year

  • Client Greeting & Consultation: Warmly welcome customers to the store and provide professional consultation on bridal gowns, evening dresses, styles, fabrics, designs, as well as rental and custom-made options.

  • Needs Analysis & Recommendation: Thoroughly understand the bride's wedding theme, personal preferences, budget, and body type to accurately recommend suitable gowns and offer styling advice.

  • Fitting Service: Assist customers with gown fittings, provide expert guidance and adjustments, ensuring a pleasant and efficient trial experience.

  • Contracting & Follow-up: Responsible for negotiating, signing sales contracts, and processing payments; continuously track order progress to ensure timely delivery or pickup of the gown/dress.

  • Client Relationship Management: Establish and maintain excellent customer relationships, conduct follow-up calls, and identify potential clients.

  • Store Maintenance: Assist with the organization, display, and daily maintenance of the gowns and dresses in the store, keeping the showroom clean and aesthetically pleasing.

  • Performance Goals: Proactively strive to meet and exceed individual sales targets set by the company.

Requirements:

Essential Qualifications:

  • Experience: Minimum of 1 year of sales experience in bridal wear, luxury goods, high-end retail, or a related service industry.

  • Appearance & Demeanor: Presentable with a refined and elegant appearance; possessing a confident and graceful demeanor that reflects the brand's professionalism and aesthetic.

  • Communication Skills: Excellent interpersonal communication, expression, and negotiation skills; high level of affinity and adept at listening to and understanding client needs.

  • Service Orientation: Strong sense of service excellence and responsibility, attention to detail, and the ability to provide high-standard, personalized service.

  • Resilience: Able to adapt to the pace of the retail industry, including working on weekends and public holidays, with strong stress-management skills.

Preferred Qualifications (Bonus Points):

  • Product Knowledge: Possesses deep knowledge and unique insights into bridal gown styles, fabrics, and fashion trends.

  • Language Skills: Proficiency in English or other foreign languages (spoken) is a strong advantage, especially when serving foreign or high-end clientele.

  • Learning Ability: Passionate about fashion and aesthetics, with the ability to continuously learn and enhance professional knowledge.

Compensation and Benefits:

  • Base Salary + High Sales Commission + Performance Bonus (Details negotiable)

  • Social Insurance and Housing Fund (or equivalent private insurance)

  • Paid Annual Leave

  • Employee discount on store merchandise or custom services

  • Professional training and opportunities for career advancement

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