L2 Wintel Engineer

2 weeks ago

Singapore River Lenovo PCCW Solutions Full time $90,000 - $120,000 per year

Key Responsibilities:

·       Provide L2 operational support for Windows Server 2012/2016/2019/2022 in both on-prem and AWS environments.

·       Manage and support AD, DNS, DHCP, GPO, WSUS, and Windows clustering.

·       Resolve incidents and service requests related to Wintel systems via ITSM platforms (ServiceNow, Jira, etc.).

·       Perform patch management and coordinate monthly/quarterly patch cycles using WSUS/SCCM/AWS Systems Manager.

·       Support AWS services: EC2, S3, IAM, EBS, CloudWatch, Systems Manager (SSM).

·       Implement and review IAM permissions using IAM Access Analyzer and least privilege model.

·       Execute and remediate findings from CIS Hardening baselines and compliance scans.

·       Carry out Vulnerability Management System (VMS) remediation and Cloudscape recommendations in collaboration with InfoSec teams.

·       Work with Trend Micro Vision One (or similar EDR/XDR platforms) for threat detection and remediation.

·       Assist in automation scripting and remediation via PowerShell, AWS CLI, and SSM Documents.

·       Participate in audits, patch windows, and disaster recovery testing.

·       Perform on-call support and participate in 24x7 shift rotations when required.

Required Qualifications:

·       Diploma or Degree in Information Technology, Computer Science, or related discipline.

· years of hands-on Wintel administration and support.

· years of hands-on AWS experience supporting Windows workloads.

·       Experience with IAM roles, security groups, S3 access policies, and CloudWatch alarms/logs.

·       Exposure to security and hardening frameworks (e.g., CIS Benchmarks, SCAP).

·       Familiarity with tools like Trend Micro Vision One, Qualys/Tenable, AWS Config, and AWS Systems Manager. * PowerShell scripting proficiency for routine tasks and automation.

·       Knowledge of backup and recovery strategies for Windows servers in cloud.

·       Understanding of ITIL practices and experience using ticketing systems.

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