Host/Hostess (Hotel F&B)

9 hours ago

Singapore SSG HOTELS PTE. LTD. Full time $30,000 - $60,000 per year

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:

  • Maxwell Reserve, Autograph Collection Hotel (Marriott);

  • Duxton Reserve, Autograph Collection Hotel (Marriott);

  • The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

  • The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

  • Yellow Pot, Anouska's (Duxton Reserve)

  • Shikar, Cultivate Cafe, Isabel Bar, Officers' Mess Polo Bar (Maxwell Reserve)

  • The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

  • GupShup (The Serangoon House)

Garcha Group Benefits:

  • As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

  • As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

  • 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore.

  • 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

  • Meet and greet all guests, and potential guests, at the front of the Restaurant
  • Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards
  • Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
  • Take telephone bookings and document in the Reservation book according to restaurant standards
  • Ensure guest Database are updated effectively and reach out the guest for any new promotions
  • Maintain detailed knowledge of menu, including daily specials
  • Enforces staff motivation and team building
  • Ensure tables are cleared quietly and efficiently
  • Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours
  • Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
  • To provide an appropriate welcome at the restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.
  • Any other duties/tasks as requested by management.

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